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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394500605
Report Date: 02/13/2024
Date Signed: 02/13/2024 11:40:05 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2023 and conducted by Evaluator Stacey Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20231208153720
FACILITY NAME:REDROSE MONTESSORI SCHOOLFACILITY NUMBER:
394500605
ADMINISTRATOR:SANDOVAL-FLORES, MELANIEFACILITY TYPE:
850
ADDRESS:805 SOUTH CENTRAL PARKWAYTELEPHONE:
(209) 299-5437
CITY:MOUNTAIN HOUSESTATE: CAZIP CODE:
95391
CAPACITY:144CENSUS: 112DATE:
02/13/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Melanie Sandoval- FloresTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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License: Unqualified staff are supervising children
INVESTIGATION FINDINGS:
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On February 13, 2024, Licensing Program Analyst (LPA) Stacey Williams and Application Specialist, Alicia Sifuentes arrived at the facility for the purpose of delivering complaint findings. LPA and Application Specialist met with Director, Melanie Sandoval - Flores. There were one hundred twelve (112) students (6 classrooms) supervised by fifteen (15) staff.

An investigation was conducted regarding complaint allegation listed above. It was alleged that unqualified staff are supervising children. Interviews were conducted with the Reporting Party and facility staff. LPA obtained pertinent information throughout the course of the investigation that assist with the determination for the complaint finding. Interviews conducted revealed that the Licensee Representative is present in the facility on a weekly basis. Licensee Representative denied supervising children in care. Interviews conducted did not corroborate the Licensee Representative as providing care to students. Licensee Representative disclosed that when he is in the center, he is primarily focused on administrative tasks and ensuring the physical plant of the center meets safety standards.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20231208153720
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: REDROSE MONTESSORI SCHOOL
FACILITY NUMBER: 394500605
VISIT DATE: 02/13/2024
NARRATIVE
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Based on the information received, the allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove the alleged violation did or did not occur.

No Title 22 deficiencies have been cited for this complaint.

An Exit Interview was conducted in which the report was reviewed and discussed with Director, Melanie Sandoval- Flores. Appeal rights provided. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2