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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 401710399
Report Date: 07/11/2025
Date Signed: 07/11/2025 12:10:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/03/2025 and conducted by Evaluator Matthew Sapien
COMPLAINT CONTROL NUMBER: 17-CC-20250703132754
FACILITY NAME:RAINBOW BRIGHT CHRISTIAN LEARNING CENTERFACILITY NUMBER:
401710399
ADMINISTRATOR:CATHERINE EVENSONFACILITY TYPE:
850
ADDRESS:739 23RD STREETTELEPHONE:
(805) 238-0551
CITY:PASO ROBLESSTATE: CAZIP CODE:
93446
CAPACITY:40CENSUS: 18DATE:
07/11/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Catherine EvensonTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Personal Rights

Lack of Supervison
INVESTIGATION FINDINGS:
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On 7/11/25, at 9:30 AM, Licensing Program Analyst (LPA) Matthew Sapien conducted an unannounced inspection to the abovementioned Child Care Center (CCC) in order to investigate the above allegations. LPA met with Catherine Evenson, Director of the CCC, and explained the nature and purpose of the inspection. LPA, in the company of Director, toured the interior and exterior of the CCC. During the inspection, LPA notes 18 children present, along with 3 teachers, and 1 aide (cleared and associated).

LPA interviewed the Director and inquired if they had any knowledge on why a complaint may have been filed. The Director stated that they became aware of a miscommunication between staff regarding a child’s pick up and acknowledged a corresponding incident.

The investigation included interviewing the Complainant, and the Director on 7/11/25. Pertinent documents were also reviewed by the LPA such as the review of child sign in/sign out sheets, staff (CONT LIC 9099-C, Page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20250703132754
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: RAINBOW BRIGHT CHRISTIAN LEARNING CENTER
FACILITY NUMBER: 401710399
VISIT DATE: 07/11/2025
NARRATIVE
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schedules, and other related items. According to the Complainant, on 7/2/25 around approximately 5:00 PM, they arrived at the facility and were informed that their child had already been picked up by the child's mother. Upon entering the premises, the Complainant found their child was left unattended near the playground. The child appeared to have been left outside for an extended period of time and was also observed to have soiled clothing. The Complainant also observed and reported a number of other children left inside of a classroom lacking teacher supervision.

Based on interviews conducted and documentation reviewed, LPA determined that a child in care was left unsupervised in soiled clothing for approximately thirty minutes, and that other children were also briefly left without supervision. These occurrences constitute violations of personal rights and care and supervision requirements. Therefore, the preponderance of evidence standard has been met, and the above allegations are found SUBSTANTIATED. Two Type A deficiencies are being cited and an Immediate Civil Penalty is being assessed per Health and Safety Code and Title 22 regulations (see LIC 9099-D).

Upon receipt, the Director shall provide copies of this licensing report to parents/guardians of children in care and to parents/guardians of children newly enrolled at the facility during the next 12 months. The Acknowledgement of Receipt (LIC 9224) must be given to parents and shall be completed and signed by each parent/guardian with copies maintained in each child's file. Director was given a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports. Director was informed that any additional Type A deficiencies may result in further administrative action against the CCC.

A Notice of Site Visit (LIC 9213) was given. Appeal Rights (LIC 9058) were also given and signature on this form acknowledges receipt of these rights. LPA reminded Director to ensure Notice of Site Visit form is posted or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20250703132754
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: RAINBOW BRIGHT CHRISTIAN LEARNING CENTER
FACILITY NUMBER: 401710399
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/18/2025
Section Cited
CCR
101229(a)(1)
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Care and Supervison-101229(a)(1) - (a) The licensee shall provide care and supervision...(1) No child(ren) shall be left without the supervision of a teacher at any time...

This requirement is not met as evidenced by:
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By 7/18/2025 before the close of business day (5:00 PM), the Director will submit a detailed written plan to the Department on how this will be avoided going forward (matthew.sapien@dss.ca.gov).
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Based on interview and record review, LPA determined that the CCC left a child unattended for over thirty minutes outside. This occured on 7/2/25 around 4:00 PM. This poses an immediate risk to the health and safety of children in care.
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Type A
07/18/2025
Section Cited
CCR
101223(a)(2)
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Personal Rights-101223(a)(2) - (a) The licensee shall ensure that each child is accorded the following personal rights:...(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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By 7/18/2025 before the close of business day (5:00 PM), the Director will submit a detailed written plan to the Department on how this will be avoided going forward (matthew.sapien@dss.ca.gov).
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This requirement is not met as evidenced by:

Based on interview and record review, LPA determined that the CCC left a child unattended in soiled clothing for over thirty minutes outside. This occured on 7/2/25 around 4:00 PM. This poses an immediate risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2025
LIC9099 (FAS) - (06/04)
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