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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406214951
Report Date: 10/14/2025
Date Signed: 10/14/2025 03:32:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO; SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200; 6500 HOLLISTER AVE., SUITE 200
GOLETA; GOLETA, CA 93117; 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2025 and conducted by Evaluator Matthew Sapien
COMPLAINT CONTROL NUMBER: 17-CC-20250523085912
FACILITY NAME:GUTIERREZ FCC AKA KIDZ CAREFACILITY NUMBER:
406214951
ADMINISTRATOR:MARTHA GUTIERREZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 221-5534
CITY:PASO ROBLESSTATE: CAZIP CODE:
93446
CAPACITY:14CENSUS: 5DATE:
10/14/2025
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Martha GutierrezTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Facility is operating over capacity

Conduct Inimical
INVESTIGATION FINDINGS:
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On 10/14/25, at 3:10 PM, Licensing Program Analysts (LPAs) Matthew Sapien and Gigi Reyes, conducted an unannounced inspection to the abovementioned Family Child Care Home (FCCH) in order to investigate the above allegations. LPAs met with Martha Gutierrez, Licensee of the FCCH, and explained the nature and purpose of the inspection. LPAs, in the company of Licensee, toured the FCCH. LPAs note 5 children present, along with the Licensee's adult daughter (staff assistant) present who is cleared and associated to the FCCH.

The complaint investigation was initiated on 5/28/25 by LPA Matthew Sapien. On 7/24/25, LPA Matthew Sapien, alongside Investigative Bureau (IB) Special Invesigators Jennifer Torres and Jorge Jauregui, conducted an secondary unannounced inspection where the Licensee, two staff assistants, and a number of children in care were interviewed. On 10/2/25, LPA Matthew Sapien conducted a third visit to the FCCH as it related to the complaint investigation. Throughout the course of the investigation, pertinent documents were reviewed by the LPAs and Special Investigators. As (CONT. LIC 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller, Maria Mueller
LICENSING EVALUATOR NAME: Maria Mueller, Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250523085912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO; SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200; 6500 HOLLISTER AVE., SUITE 200
GOLETA; GOLETA, CA 93117; 93117
FACILITY NAME: GUTIERREZ FCC AKA KIDZ CARE
FACILITY NUMBER: 406214951
VISIT DATE: 10/14/2025
NARRATIVE
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noted, the complaint alleges that the Licensee was operating over capacity and was in conduct inimical violation. Based on observations made, interviews conducted with the Licensee, additional staff assistants, children in care, the Complainant, and through thorough record review, the preponderance of evidence standard has not been met, therefore the above allegations are being found UNSUBSTANTIATED.

An exit interview was conducted with Facility Representative, Martha Gutierrez. Facility Representative was provided with Appeal Rights (LIC 9058) and a Notice of Site Visit (LIC 9213). Notice of Site Visit must be posted for 30 days or a civil penalty of $100 may apply.

SUPERVISORS NAME: Maria Mueller, Maria Mueller
LICENSING EVALUATOR NAME: Maria Mueller, Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2