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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406215689
Report Date: 12/09/2024
Date Signed: 12/09/2024 10:48:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2024 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20240826144440
FACILITY NAME:OSIO FAMILY CHILD CAREFACILITY NUMBER:
406215689
ADMINISTRATOR:VERONICA F. OSIOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 234-4356
CITY:ARROYO GRANDESTATE: CAZIP CODE:
93420
CAPACITY:14CENSUS: 0DATE:
12/09/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Veronica OsioTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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1. Uncleared individuals are residing in the home
2. Licensee does not provide adequate care and supervision to the daycare children
3. Unqualified individuals are providing care and supervision to daycare children
INVESTIGATION FINDINGS:
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On 12/9/24, at 10:30 AM, Licensing Program Analyst (LPA) Elvin Baddley met with Licensee Veronica Osio to deliver the finding with respect to the allegations noted above. LPA notes the abovementioned Family Child Care Home (FCCH) is currently non operational give a structure fire which occurred on 10/14/24. As such, LPA met with the Licensee at a relative of the Licensee's home (2550 Cienaga Ave. #8, Oceano, CA 93475).

The investigation included two unannounced visits to the FCCH, interviews of the Licensee, Licensee's spouse as well as a random sampling of parents of children in care (former). Children in care were not interviewed. LPA requested a roster of children in care along with parent contact information. Complainant in this matter is anonymous. The allegations allege uncleared individuals are residing in the home, the Licensee does not provide adequate care and supervision to the daycare children and unqualified individuals are providing care and supervision to daycare children.
(CONT. LIC 9099, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240826144440
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: OSIO FAMILY CHILD CARE
FACILITY NUMBER: 406215689
VISIT DATE: 12/09/2024
NARRATIVE
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Interviews and document reviews did not corroborate the allegations. In contrary, interviews suggest appropriate supervision was provided at the FCCH and no uncleared individuals resided in Licensee's home. Moreover, children in care were not being supervised and cared for by unqualified individuals at the FCCH.

Although the allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.

Exit Interview conducted and report was reviewed with Licensee. The LIC 9213 (Notice of Site Visit) must be posted for 30 days or a civil penalty of $100 may apply. .
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2