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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406215891
Report Date: 05/08/2023
Date Signed: 05/09/2023 04:34:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2023 and conducted by Evaluator Gigi Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20230209162032
FACILITY NAME:LEARNING TREE, THEFACILITY NUMBER:
406215891
ADMINISTRATOR:KELSEY SULLIVANFACILITY TYPE:
850
ADDRESS:2607 TRAFFIC WAYTELEPHONE:
(805) 466-1133
CITY:ATASCADEROSTATE: CAZIP CODE:
93422
CAPACITY:47CENSUS: 26DATE:
05/08/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Kelsey SullivanTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff uses inappropriate discipline on day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This is an amedment of the original Complaint Investigation Report dated 5/8/2023 to state the appropriate identifier on the LIC 9099 C and to reflect the Unsubstantiated language in the report.

On May 8, 2023, Licensing Program Analyst (LPA) Gigi Reyes conducted an unannounced inspection to deliver the findings on the above allegation. LPA met with Child Care Center Director, (CCC) Kelsey Sullivan and discussed the nature of the inspection. LPA asked pre-screening questions related to COVID-19 and Director's responses indicate there are no COVID-19 exposure on site.

LPA conducted the inspection of the CCC including the physical environment, review of CCC's policies and procedures on discipline. There were 26 children present and 4 staff supervising them.

On February 7, 2023, the department received a complaint alleging that Director pulled Child # 1's ear and grabbed Child # 2 by the chin inappropriately.

Continued on LIC 9099 C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20230209162032
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LEARNING TREE, THE
FACILITY NUMBER: 406215891
VISIT DATE: 05/08/2023
NARRATIVE
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5
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7
8
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10
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27
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32
As part of the investigation, LPA interviewed Child # 1 who stated that Director pulled C1's ear when C1 was not paying attention. When C1 was asked if C1 likes going to CCC C1 initially responded no because it was boring, but as the the interview went on C1 expressed that C1 enjoys attending the CCC. Child #2 was not available for interview.

LPA also interviewed 3 other day care children, Child # 8, child # 9 and Child # 10 who were asked how does the staff member discipline a child that misbehave. Children stated that if they make wrong choices, they have to go to the magnet board and sit down. The children who were interviewed love attending the CCC and they added that no teachers have physically harm them and they have not seen teachers that harm any day care children.

LPA also interviewed the Director and 3 staff members on the discipline protocol and all of the staff responded that at first, they address the behavior with the child to understand the reason for such behavior and help the child understand the impact of their actions. Staff members implement redirection and open communication. Director denied the allegation of pulling C1's 1 and grabbing C2's chin.LPA interviewed parents of currently and preciously enrolled day care children, none of the parents corroborated with the allegations. They are satisfied with the care and supervision their children receive/d from CCC staff members

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Appeal rights were given and explained.

Notice of Site Visit has been posted (LIC9213). The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Report was reviewed and exit interview was conducted with Director, Kelsey Sullivan.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2023
LIC9099 (FAS) - (06/04)
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