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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406216211
Report Date: 11/19/2025
Date Signed: 11/19/2025 03:37:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/12/2025 and conducted by Evaluator Matthew Sapien
COMPLAINT CONTROL NUMBER: 17-CC-20251112105651
FACILITY NAME:LEARNING TREE GOLDEN HILLFACILITY NUMBER:
406216211
ADMINISTRATOR:KELSEY SULLIVANFACILITY TYPE:
850
ADDRESS:1402 GOLDEN HILL ROADTELEPHONE:
(805) 238-0200
CITY:PASO ROBLESSTATE: CAZIP CODE:
93446
CAPACITY:80CENSUS: 34DATE:
11/19/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Angelina MarzielloTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staffing Ratio
INVESTIGATION FINDINGS:
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On 11/19/25, at 11:00 AM, Licensing Program Analysts (LPAs) Matthew Sapien and Gigi Reyes conducted an unannounced inspection to the abovementioned Child Care Center (CCC) in order to investigate the above allegation. LPAs met with Angelina Marziello, Co-Director of the CCC, and explained the nature and purpose of the inspection. LPAs, in the company of the Co-Director, toured the CCC in its entirety. At the time of the inspection, LPAs note 34 children present, along with 1 teacher, and 1 teacher's aide (cleared and associated).

LPAs asked the Co-Director if they knew why a complaint would be filed against the CCC and conducted a brief interview. Futhermore, LPAs conducted additional interviews with other staff members and children in care. Moreover, LPAs reviewed current staff files and requested a copy of the facility roster, which was provided.

As noted, the complaint alleges that the CCC was not in compliance with proper children to staff ratios as required by the Department. (CONT. 9099-C, Page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20251112105651
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LEARNING TREE GOLDEN HILL
FACILITY NUMBER: 406216211
VISIT DATE: 11/19/2025
NARRATIVE
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Based on LPAs interview, observation, and record review, the preponderance of evidence standard has been met, therefore the above allegation is found SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code are being cited on the attached LIC 9099-D.

Upon receipt, the Co-Director shall provide copies of this licensing report to parents/guardians of children in care and to parents/guardians of children newly enrolled at the facility during the next 12 months. The Acknowledgement of Receipt (LIC 9224) shall be completed and signed by each parent/guardian with copies maintained in each child's file. The Co-Director was given a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports. Co-Director was informed that any additional Type A deficiencies may result in further administrative action against the CCC.

A Notice of Site Visit (LIC 9213) along with Appeal Rights (LIC 9058) were provided. LPA reminded Co-Director to ensure Notice of Site Visit form is posted prominently or a civil penalty of $100 may apply. LPAs reminded Co-Director to ensure Notice of Site Visit form is posted for thirty days.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 17-CC-20251112105651
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LEARNING TREE GOLDEN HILL
FACILITY NUMBER: 406216211
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/19/2025
Section Cited
CCR
101216.3(a)
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101216.3(a) Teacher-Child Ratio...There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.

This requirement is not met as evidenced by...
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Co-Director acknowledged that proper capacity requirements will be followed from here on out (substitues will be contacted) and that relevant documents on capacity requirements will be posted prominently for staff and visitors...
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Based on interview, observation, and record review, LPA's observed 34 children in care along with the Co-Director, 1 Teacher, and 1 Teacher's Aide. The proper staffing ratio is not being met which poses an immediate risk to health and safety of children in care.
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Co-Director will submit plan of correction before 11/20/25 by close of business day (5:00 PM).
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5