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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406216641
Report Date: 07/02/2024
Date Signed: 07/03/2024 11:11:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2024 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20240430095743
FACILITY NAME:GLOVE FAMILY CHILD CAREFACILITY NUMBER:
406216641
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
07/02/2024
UNANNOUNCEDTIME BEGAN:
11:31 AM
MET WITH:Dawn GloveTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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1. Provider yells at day care children.
2. Provider does not provide adequate supervision to day care children.
INVESTIGATION FINDINGS:
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On 7/2/24 at 11:31 AM, Licensing Program Analysts (LPAs) Elvin Baddley and Elizabeth George conducted an unannounced inspection to deliver the findings with regard to an investigation of the abovementioned allegations. LPAs met with Dawn Glove, Licensee of the Family Child Care Home (FCCH) and explained the purpose of the inspection. LPAs, in the company of the Licensee, toured the interior and exterior of the FCCH. LPAs observed 3 children in care at the time of the inspection.

The investigation included two unannounced inspections, LPAs' observations and record reviews, as well as interviews (random sampling) of former and current parents of children in care. Interviews, record reviews and LPAs' observations did not corroborate the allegations noted above. In essence, investigations revealed the Licensee's supervision of children in care is adequate and the Licensee does not yell at children in care. It was determined the Licensee does speak to children in elevated tones when providing directives or when the distance between the Licensee and the child is extended.
(CONT. 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240430095743
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GLOVE FAMILY CHILD CARE
FACILITY NUMBER: 406216641
VISIT DATE: 07/02/2024
NARRATIVE
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Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may appeal.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2