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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406217188
Report Date: 12/19/2024
Date Signed: 12/19/2024 10:36:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2024 and conducted by Evaluator Matthew Sapien
COMPLAINT CONTROL NUMBER: 17-CC-20241122133544
FACILITY NAME:MORRO BAY UNITED METHODIST CHILDREN'S CENTERFACILITY NUMBER:
406217188
ADMINISTRATOR:HILLIARD, CHRISTYFACILITY TYPE:
860
ADDRESS:3000 HEMLOCK AVENUETELEPHONE:
(805) 550-8559
CITY:MORRO BAYSTATE: CAZIP CODE:
93442
CAPACITY:80CENSUS: DATE:
12/19/2024
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Christy HilliardTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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Personal rights

Reporting requirements
INVESTIGATION FINDINGS:
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On 12/19/24, at 10:21 AM, Licensing Program Analyst (LPA) Matthew Sapien conducted an unannounced inspection of the aforementioned Child Care Center (CCC) to deliver a finding with respect to the allegation noted above. LPA met with Christy Hilliard, Director of the CCC, and explained the nature and purpose of the inspection. LPA, in the company of the Director toured the interior and exterior of the CCC. LPA notes 19 children are in care at the time of the inspection, along with two additonal staff members (cleared and associated) providing care and supervision.

The investigation included interviewing the Director on 12/2/24, as well as interviewing a sampling of parents of children in care. Pertinent documents were also reviewed by the LPA. As noted, the complaint alleges the CCC violated personal rights for children in care along with not following proper reporting requirements.

Interviews with the Director and parents of children in care did not corroborate this allegation. On the contrary, interview with parents of children in care revealed the (CONT. 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20241122133544
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MORRO BAY UNITED METHODIST CHILDREN'S CENTER
FACILITY NUMBER: 406217188
VISIT DATE: 12/19/2024
NARRATIVE
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the facility staff provide care which is considered sufficient and appropriate.

Although the allegations may have been with merit, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED.

An exit interview was conducted with Facility Representative, Christy Hilliard. Facility Representative was provided with Appeal Rights (LIC 9058) and a Notice of Site Visit (LIC 9213). Notice of Site Visit must be posted for 30 days or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Matthew Sapien
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
LIC9099 (FAS) - (06/04)
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