<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406217204
Report Date: 04/29/2025
Date Signed: 04/29/2025 02:39:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2025 and conducted by Evaluator Shane Loftus
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250320092501
FACILITY NAME:HAPPY FEET CHILDREN'S CENTERFACILITY NUMBER:
406217204
ADMINISTRATOR:COFFEE, CHRISTINAFACILITY TYPE:
860
ADDRESS:660-A CLARION COURTTELEPHONE:
(805) 458-1884
CITY:SAN LUIS OBISPOSTATE: CAZIP CODE:
93401
CAPACITY:24CENSUS: 14DATE:
04/29/2025
UNANNOUNCEDTIME BEGAN:
01:55 PM
MET WITH:Melinda GuzmanTIME COMPLETED:
02:55 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not obtain parental consent prior to using diaper rash cream
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/29/25, at 1:55 PM, Licensing Program Analyst (LPA) Shane Loftus conducted an unannounced inspection of the above-mentioned Child Care Center (CCC) to deliver findings regarding the allegation noted above. LPA met with Melinda Guzman, Director of the CCC, and explained the nature and purpose of the inspection. LPA, in the company of the Director toured the CCC. LPA notes fourteen (14) children are in care at the time of the inspection, along with four teachers (cleared and associated) providing care and supervision.

The investigation included two unannounced inspections, interviews, and records review. LPA interviewed facility staff members, a sampling of parents of children in care, and the complainant. LPA notes no children were interviewed during the investigation.

Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250320092501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: HAPPY FEET CHILDREN'S CENTER
FACILITY NUMBER: 406217204
VISIT DATE: 04/29/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Interviews, inspections, and records review did not corroborate the allegation noted above. The investigation found that facility staff obtain parental consent prior to using diaper rash cream.

Although allegation may have happened, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED.

An exit interview was conducted with Director, Melinda Guzman. Director was provided with Appeal Rights (LIC 9058) and a Notice of Site Visit (LIC 9213). Notice of Site Visit must be posted for 30 days or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2