410500286-3-23-2023-05-CC-GLEG-CQSVAG-20230411161554

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 410500286
Report Date: 03/23/2023
Date Signed: 03/23/2023 02:25:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2023 and conducted by Evaluator Catrina Quimbo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20230303124309

FACILITY NAME:	HAPPY HALL SCHOOL		FACILITY NUMBER:	410500286
ADMINISTRATOR:	MARQUEZ, MICHELLE		FACILITY TYPE:	850
ADDRESS:	233 SANTA INEZ AVENUE		TELEPHONE:	(650) 583-7370
CITY:	SAN BRUNO	STATE: CA	ZIP CODE:	94066
CAPACITY:	143	CENSUS: 110	DATE:	03/23/2023
		UNANNOUNCED	TIME BEGAN:	11:05 AM
MET WITH:	Michelle "Shelley" Marquez		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Facility is odiferous.
Facility is not adhering to indoor activity space requirements.

INVESTIGATION FINDINGS:

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On March 23, 2023 at approximately 11:05am, Licensing Program Analyst (LPA) Catrina Quimbo conducted an unannounced, complaint visit. LPA met with director, Michelle "Shelley" Marquez, and explained the purpose of the visit.

Facility is a preschool program that operates with 6 classrooms: Orange, Red, Yellow, Green, Blue, and Purple. Present during LPA's visit included 21 staff members with 110 children (14 toddler option children and 96 preschool age children).

During investigation, LPA conducted classroom observations, interviewed parents and interviewed staff. Per parent interviewed, they were unable to smell an odor in facility. Per director, pipe located under facility burst, causing a back up in food waste disposal.

(Continue Report on 9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20230303124309

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: HAPPY HALL SCHOOL	FACILITY NUMBER: 410500286
	VISIT DATE: 03/23/2023

NARRATIVE

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(Continued, Page 2...)
Director actively worked with pest control services, heating vent services, restoration services and carpet cleaning services within approximately 7 days after pipe bursting. Per director, children were temporarily combined in a classroom while third party services fixed pipe. Children's families and staff were notified of pipe bursting and notified of combination of classes.

LPA found director to have addressed pipe bursting appropriately.

Although the above allegation may have happened or is valid, based on LPA's observations, interviews and record review which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with director, Michelle "Shelley" Marquez.

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023

LIC9099 (FAS) - (06/04)

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