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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 410505727
Report Date: 11/22/2024
Date Signed: 11/22/2024 02:30:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2024 and conducted by Evaluator Maria Olguin-Leon
COMPLAINT CONTROL NUMBER: 05-CC-20240903115113
FACILITY NAME:RAINBOW PRESCHOOL & DAY CAREFACILITY NUMBER:
410505727
ADMINISTRATOR:BAUTISTA, ROSEANNEFACILITY TYPE:
850
ADDRESS:2223 VERA AVENUETELEPHONE:
(650) 367-4025
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94061
CAPACITY:22CENSUS: 4DATE:
11/22/2024
UNANNOUNCEDTIME BEGAN:
12:21 PM
MET WITH:Roseanne BautistaTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Staff do not have adequate record keeping
Staff do not properly maintain the facility bathrooms
Unqualified staff are providing care and supervision
INVESTIGATION FINDINGS:
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On November 22, 2024 @ approx.12:15pm, Licensing Program Analyst (LPA) Maria Olguin-Leon, conducted an unannounced visit to close the complaint investigation into the above allegations and met with Director Roseanne Bautista Abad. Present during today’s visit was Director, 1 staff and 4 children.

During the Investigation, LPA conducted file reviews, inspected classroom, interviewed staff, parents, and received pertinent documentation. During the course of the investigation, LPA determined that staff do not have adequate record keeping, staff do not properly maintain facility bathroom and unqualified staff are providing care and supervision.

Based on investigation and information gathered, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited. Please refer to 9099D for more information. Three Type “B” violation were issued today in accordance to the California Code of Regulations, Title 22, Division 12, Chapter 1, citations are being cited on the attached LIC9099D.

This report and exit interview were conducted and appeal rights was given to Director, Roseanne Bautista Abad.

Notice of Site Visit shall remain posted for 30 days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. This report is public and can be reviewed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 05-CC-20240903115113
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: RAINBOW PRESCHOOL & DAY CARE
FACILITY NUMBER: 410505727
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/20/2024
Section Cited
CCR
101239(e)(4)
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101239 Fixtures, Furniture, Equipment and Supplies (e)(4) All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition. Additional equipment, aids and/or conveniences shall be provided as needed in centers that serve children with physical disabilities

This requirement is not met by:
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Per Director, facility is downsizing everything and in process of cleaning bathroom. Director will declutter bathroom.

Office meeting to be scheduled
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Based on observations, the facility did not comply with the section cited above as staff do not properly maintain the facility bathrooms, which poses a potential health, safety or personal rights risk to persons in care.
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Type B
12/20/2024
Section Cited
CCR
101217(a)
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101217 Personnel Records
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information

This requirement is not met by:
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Per Director, personnel files are in process of being completed and Director is gathering all information from staff to complete files.

Office meeting to be scheduled
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Based on interviews and record review, the facility did not comply with the section cited above as staff do not have adequate record keeping, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 05-CC-20240903115113
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: RAINBOW PRESCHOOL & DAY CARE
FACILITY NUMBER: 410505727
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/20/2024
Section Cited
CCR
101216.1(b)(1)
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101216.1 Teacher Qualifications and Duties(b)Prior to employment, a teacher shall meet the requirements of (b)(1) or (b)(2) below: (1) A teacher shall have completed, with passing grades, at least six postsecondary semester or equivalent quarter units of the education requirement specified in (c)(1) below, or shall have obtained a Child Development Assistance Permit issued by the California Commission on Teacher Credentialing.

This requirement is not met by:
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Per Director, staff has requested transcripts from college and Director will send to LPA via email and file a copy in staff file.

Office meeting to be scheduled
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Based on interviews and record review, the facility did not comply with the section cited above as unqualified staff are providing care and supervisiong, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3