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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 410518833
Report Date: 04/04/2024
Date Signed: 04/04/2024 12:21:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2024 and conducted by Evaluator Andrea Medlin
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240315134111
FACILITY NAME:FRIENDS TO PARENTS, INC.FACILITY NUMBER:
410518833
ADMINISTRATOR:DIREKZE, MERLAFACILITY TYPE:
830
ADDRESS:2525 WEXFORD AVENUETELEPHONE:
(650) 588-8212
CITY:SOUTH SAN FRANCISCOSTATE: CAZIP CODE:
94080
CAPACITY:51CENSUS: DATE:
04/04/2024
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Kaman LoTIME COMPLETED:
10:20 AM
ALLEGATION(S):
1
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9
Lack of supervision
Staff handled a child inappropriately
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst (LPA) Andrea Medlin met with facility representative for this closing complaint investigation. Purpose of visit explained. Information gathered and obtained; staff interviews conducted. No children's interviews conducted due to allegations happening in infant program and too young to be interviewed. Interviews conducted revealed that staff either have no knowledge of any child being left without supervision or have heard "rumors" of an incident in another classroom but could not provide any further details making the information "rumors." Staff also either had no knowledge of any child being treated in a rough manner or only stated there were rumors of an incident but had no direct observation or knowledge of it. It is unknown specifically which classroom/child/staff the allegation is in reference to, so there is not enough information.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

This report is reviewed with facility representative and a copy of this report must be made available for public review upon request. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Andrea Medlin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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