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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414000839
Report Date: 03/27/2026
Date Signed: 03/27/2026 04:52:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260204134738
FACILITY NAME:CHAMPIONS-JOHN MUIR ELEMENTARY (SA)FACILITY NUMBER:
414000839
ADMINISTRATOR:TREVISAN, NOELFACILITY TYPE:
840
ADDRESS:130 CAMBRIDGE LANETELEPHONE:
(650) 797-4310
CITY:SAN BRUNOSTATE: CAZIP CODE:
94066
CAPACITY:120CENSUS: 50DATE:
03/27/2026
UNANNOUNCEDTIME BEGAN:
03:27 PM
MET WITH:Gesmyne Bell/Renata SheleyTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Staff speak inappropriately in the presence of children in care
INVESTIGATION FINDINGS:
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On March 27, 2026, Licensing Program Analyst (LPA) Garcia conducted unannounced complaint inspection. LPA met with Area Manager, Gesmyne Bell and explained the purpose of the visit. Present during today's visit were 9 staff, including the director and 50 school-age children.

Based on interviews, record review and observations, the allegation "Staff speak inappropriately in the presence of children in care" is unsubstantiated, meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur.

Exit interview conducted and report was reviewed with Area Manager, Gesmyne Bell and new site director, Renata Sheley.

A copy of the report was given to the Area Manager along with a Notice of Site Visit, that must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260204134738

FACILITY NAME:CHAMPIONS-JOHN MUIR ELEMENTARY (SA)FACILITY NUMBER:
414000839
ADMINISTRATOR:TREVISAN, NOELFACILITY TYPE:
840
ADDRESS:130 CAMBRIDGE LANETELEPHONE:
(650) 797-4310
CITY:SAN BRUNOSTATE: CAZIP CODE:
94066
CAPACITY:120CENSUS: 50DATE:
03/27/2026
UNANNOUNCEDTIME BEGAN:
03:27 PM
MET WITH:Gesmyne Bell/Renata SheleyTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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2
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9
Staff yell at children while in care
INVESTIGATION FINDINGS:
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13
On March 27, 2026, Licensing Program Analyst (LPA) Garcia conducted unannounced complaint inspection. LPA met with Area Manager, Gesmyne Bell and explained the purpose of the visit. Present during today's inspection were 9 staff, including the director and 50 school-age children.

Based on interviews, record review and observations conducted in the course of the investigation, the allegation "Staff yell at children while in care" is substantiated, meaning the preponderance of evidence standard has been met. A Type B violation has been issued for children's Personal Rights in accordance with the Title 22 Division 12 of California Code of Regulations. See LIC 809D.

Exit interview conducted and report was reviewed with Area Manager, Gesmyne Bell and new site director, Renata Sheley.

A copy of the report was given to the Area Manager along with a Notice of Site Visit, that must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 05-CC-20260204134738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: CHAMPIONS-JOHN MUIR ELEMENTARY (SA)
FACILITY NUMBER: 414000839
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/27/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/13/2026
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:

(3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.

This requirement is not met as evidenced by:
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The facility will conduct trainings for all staff and review children's personal rights under Title 22.
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Based on the course of the investigation, interviews were conducted and the facility did not comply with section cited above which posed a potential health, safety or personal rights risk to children in care.
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Facility will send proof of training and the teachers who attended the training by set due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3