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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414002750
Report Date: 05/05/2025
Date Signed: 05/05/2025 05:42:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2025 and conducted by Evaluator Diana Alvarado
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250430121007
FACILITY NAME:BUILDING KIDZ OF SSF, INC. (INFANT)FACILITY NUMBER:
414002750
ADMINISTRATOR:JAQUELINE GALDAMEZFACILITY TYPE:
830
ADDRESS:600 GRAND AVENUETELEPHONE:
(650) 837-9348
CITY:SOUTH SAN FRANCISCOSTATE: CAZIP CODE:
94080
CAPACITY:25CENSUS: 13DATE:
05/05/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Executive Director, Ana GaldamezTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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- Unqualified staff are providing care to infants without supervision.
- Licensee did not ensure required ratios were maintained.
- Licensee did not ensure the facility was free from pests.
INVESTIGATION FINDINGS:
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On May 5th, 2025 at approximately 8:30am, Licensing Program Analysts (LPAs) Alvarado and Quimbo conducted an unannounced 10- day complaint inspection in response to the above allegation. LPAs met with assistant director, Jasmine Wood, and explained the purpose of the visit.

At approximately 9:00am, LPAs met with Executive Director, Ana Galdamez. LPAs explained the purpose of the visit. Present during inspection was Executive Director, 4 staff members supervising 13 children. All staff present have fingerprint clearance and are associated.

During today’s visit, LPAs conducted a health and safety inspection and obtained the following documentation: A copy of children's roster with parent contact information (LIC 9040) and Personnel Report (LIC 500). LPAs conducted a random selection of staff interviews and file review.

During today’s inspection it was observed that one infant teacher had stepped out with the children’s cart holding on to the stroller “buggy” that holds 6 infants. Infant teacher who stepped out does not have the qualifications to be left alone with the infants without the direct supervision of a qualified infant teacher. Ratio was also determined not to be maintained since staff had 6 infant children in the stroller.

During the random selection of staff interviews it was confirmed that rodents were observed and present during operating hours on multiple occasions. Facility had taken action in installing blockages for the bottom of the doors and sticky rat traps were observed.

Due to the information provided; therefore, the above allegations is found to be SUBSTANTIATED. Type B citation has been issued today, May 5th, 2025, in accordance with California Code of Regulations, Title 22, see the attached LIC 9099D staff infant ratio, regarding building and grounds.

A plan of correction of this report, appeal rights, and notice of site visit were discussed and provided to Executive Director, Ana Galdamez. Director was reminded that a Notice of Site visit (LIC 9213) must be posted for 30 consecutive days during the hours of operation after each site visit by a licensing representative Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted, and a copy of this report was provided to the Executive Director, Ana Galdamez
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Diana Alvarado
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 05-CC-20250430121007
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BUILDING KIDZ OF SSF, INC. (INFANT)
FACILITY NUMBER: 414002750
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/23/2025
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds (a)(1) The child care center shall be clean, safe, sanitary ... at all times to ensure the safety and well-being of children, employees and visitors.The licensee shall take measures to keep the center free of... rodents.
This requirement was not met as evidence by:
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Executive director installed blockages at the bottom of classroom doors. Sticky rat traps were also observed to be in the facility. Facility also has contacted an exterminator to install metal mesh over the weekend to seal holes through the facility and instaling traps.
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Based on observation and interviews, a rodent has been observed to be at facility on multiple occasions. This poses a potential health, safety or personal rights risk to children in care.
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Type B
05/23/2025
Section Cited
CCR
101416.5(b)
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101416.5 Staff-Infant Ratio (b) There shall be a ratio of one teacher for every four infants in attendance.
This requirement was not met as evidence by:
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Executive director, will submitt a plan of action and schedule in maintaing the appropriate teacher to infant ratio.
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Based on observation and file review, it was observed that one teachere was outside pushing a stroller "buggy" with 6 infants seated inside. This poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Diana Alvarado
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3