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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414002899
Report Date: 01/24/2024
Date Signed: 01/24/2024 02:55:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/09/2023 and conducted by Evaluator Maria Olguin-Leon
COMPLAINT CONTROL NUMBER: 05-CC-20231109135846
FACILITY NAME:SCSD BRITTAN ACRES PRESCHOOLFACILITY NUMBER:
414002899
ADMINISTRATOR:SUSAN DAWLEY, DIRECTRFACILITY TYPE:
850
ADDRESS:2000 BELLE AVENUETELEPHONE:
(650) 832-4041
CITY:SAN CARLOSSTATE: CAZIP CODE:
94070
CAPACITY:84CENSUS: 56DATE:
01/24/2024
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Alicia YoungTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Facility staff left day care children unattended while using the restroom
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 24, 2024 at approximately 2:05am, Licensing Program Analyst (LPA) Maria Olguin-Leon conducted an unannounced visit to deliver complaint findings for the above allegation. LPA met with the Site Supervisor Alicia Young and explained the purpose of the visit. Present during today’s visit were Director, 10 staff and 56 children. Facility is operating within capacity.

During the course of the investigation, LPA conducted interviews, observations and reviewed pertinent documentation provided by parties involved. Based on evidence obtained, it was determined that the allegation, Facility staff left day care children unattended while using the restroom, is determined to be UNSUBSTANTIATED. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Site Supervisor, Alicia Young. Appeal Rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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