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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414002928
Report Date: 04/07/2025
Date Signed: 04/07/2025 03:23:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2025 and conducted by Evaluator Janet Gil
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250227133537
FACILITY NAME:MILESTONE ACADEMY PRESCHOOLFACILITY NUMBER:
414002928
ADMINISTRATOR:LIM, THEINGIFACILITY TYPE:
850
ADDRESS:444 E. MARKET ST., RMS 3,4 & 5TELEPHONE:
(650) 755-2348
CITY:DALY CITYSTATE: CAZIP CODE:
94014
CAPACITY:63CENSUS: 8DATE:
04/07/2025
UNANNOUNCEDTIME BEGAN:
01:08 PM
MET WITH:Theingi LimTIME COMPLETED:
03:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled day care children in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 7th, 2025, at approximatly 1:10 PM, Licensing Program Analyst (LPA) Janet Gil conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPA Gil met with Director/Owner, Theingi Lim, to discuss complaint allegation findings. Present during LPA’s visit included 4 staff(including director/owner), and 8 enrolled preschool children. All adults working in the facility have on file fingerprint clearance.

Based on LPA record reviews, and interviews which were conducted. The allegation may have happened or is valid, however there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted and a copy of this report was reviewed and provided to the Director/Owner, Theingi Lim.

No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations.

NOTICE OF SITE VISIT WAS GIVEN AND SHALL REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Janet Gil
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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