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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004441
Report Date: 12/12/2024
Date Signed: 12/12/2024 01:13:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2024 and conducted by Evaluator Diana Alvarado
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240930085025
FACILITY NAME:WINDMILL SCHOOL INC.FACILITY NUMBER:
414004441
ADMINISTRATOR:NICOLE WILLARDFACILITY TYPE:
850
ADDRESS:900 PORTOLA ROADTELEPHONE:
(650) 851-0771
CITY:PORTOLA VALLEYSTATE: CAZIP CODE:
94028
CAPACITY:69CENSUS: 42DATE:
12/12/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Nicole Willard and Jane GarveyTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff did not adhere to an admissions agreement
INVESTIGATION FINDINGS:
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On 12/12/24 at approximately at 9:00am, Licensing Program Analysts (LPA) Alvarado conducted an unannounced subsequent site visit to the facility to deliver investigation findings in response to the above allegation that was made to the Child Care Licensing Division (CCLD) on 9/30/24. LPAs Alvarado met with Director of Admissions Jane Garvey and Site Director, Nicole Willard and discussed the purpose of the visit.

During today’s visit, LPA conducted a health and safety inspection. Present during the inspection was Site Director, Director of Admissions and eleven staff supervising forty two children (42 Preschoolers). All adults present have fingerprint clearance and are associated to the facility.

During the course of the investigation, LPA conducted observations, gathered documents, and interviewed staff. Through staff interviews, LPA gathered that staff did verify that staff did comply to the programs admissions agreement.

Based on the information gathered it was determined that there is not sufficient evidence to say that staff did not adhere to an admissions agreement. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Diana Alvarado
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20240930085025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: WINDMILL SCHOOL INC.
FACILITY NUMBER: 414004441
VISIT DATE: 12/12/2024
NARRATIVE
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No deficiencies are being cited today under California Code of Regulations, Title 22.

Appeal rights and a notice of site visit were discussed and provided to Director, Nicole Willard. Director was reminded that a Notice of Site visit (LIC 9213) must be posted for 30 consecutive days during the hours of operation after each site visit by a licensing representative Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted, and a copy of this report was provided to the Director, Nicole Willard.
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Diana Alvarado
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2