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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004662
Report Date: 07/19/2021
Date Signed: 07/19/2021 04:20:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2021 and conducted by Evaluator Harsimran Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20210520140838

FACILITY NAME:KIDS KONNECT INFANT CARE & PRESCHOOLFACILITY NUMBER:
414004662
ADMINISTRATOR:TARA CHRISTIANFACILITY TYPE:
830
ADDRESS:1968 OLD COUNTY ROADTELEPHONE:
(650) 306-1780
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94062
CAPACITY:24CENSUS: 8DATE:
07/19/2021
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Stepahie RubioTIME COMPLETED:
04:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Kaur and Van met with lead teacher Stephanie Rubio, for a subsequent complaint inspection to deliver the findings of above allegations. Present in the facility is, 4 staff with 8 infants.
Several visits were made during investigations. The first was conducted on May 2021 and subsequent visit was today, LPA reviewed sign in and sign out sheet on both inspections. In addition, 2 consecutive weeks childrens sign in and out records were reviewed. The record showed that staff/children ratio was with in requirement limit.
Based on available inofrmation, observations and interviews conducted, LPA is unable to determine if facility operating out of ratio. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated. Copy of this report is reviewed and provided to the lead teacher.
No deficiencies have been cited for this complaint investigation. An exit interview was conducted with the director. Notice of site visit shall be posted for 30 days from today's visit.
This report is emailed to the lead teacher with a request for reply showing proof of receipt.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Harsimran Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 07/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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