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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004662
Report Date: 09/25/2024
Date Signed: 09/25/2024 06:20:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2024 and conducted by Evaluator Maria Olguin-Leon
COMPLAINT CONTROL NUMBER: 05-CC-20240822134159
FACILITY NAME:KIDS KONNECT INFANT CARE & PRESCHOOLFACILITY NUMBER:
414004662
ADMINISTRATOR:NASIRIPOUR, YASHAFACILITY TYPE:
830
ADDRESS:1968 OLD COUNTY ROADTELEPHONE:
(650) 306-1780
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94062
CAPACITY:24CENSUS: 13DATE:
09/25/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Yasha NasiripourTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility did not properly addressing lice outbreak
Facility does not ensure staff are in good health to perform their assigned tasks
INVESTIGATION FINDINGS:
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On September 25, 2024, at approximately 9:45am, Licensing Program Analysts (LPAs) Maria Olguin-Leon and Luis Gomez conducted an unannounced visit, complaint inspection. LPA met with the Director Yasha Nasiripour and purpose of today's visit was explained. Present during today’s visit were Director, 5 staff and 13 children. Facility is operating within capacity.

During the course of this investigation, LPA conducted interviews with staff, director, and involved parties. Site observations were conducted on 8/29/2024 and 9/25/2024. Facility record review was also complete and included staff files, incident report, and parent handbook. (REFER TO 9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20240822134159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: KIDS KONNECT INFANT CARE & PRESCHOOL
FACILITY NUMBER: 414004662
VISIT DATE: 09/25/2024
NARRATIVE
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(PAGE 2)
Based on evidence obtained, LPAs were unable to determined is facility did not properly addressing lice outbreak. During interviews, director reported after confirmation of lice, a deep cleaning of infant classroom was completed. Per director, standard cleanings are conducted every weekly, included the disinfecting of toys, playthings, and accessible items.

Based on evidence obtained, LPAs's were unable to determine if facility does not ensure staff are in good health to perform their assigned tasks. Per director, classroom staff are required to call in sick when necessary.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director, Yasha Nasiripour.
Appeal Rights were provide to facility.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2