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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004803
Report Date: 06/24/2025
Date Signed: 06/24/2025 03:08:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2025 and conducted by Evaluator Zeynep Basak
COMPLAINT CONTROL NUMBER: 05-CC-20250604144407
FACILITY NAME:SHU ACADEMYFACILITY NUMBER:
414004803
ADMINISTRATOR:TING SHENFACILITY TYPE:
850
ADDRESS:211 SOUTH DELAWARE STREETTELEPHONE:
(650) 866-9121
CITY:SAN MATEOSTATE: CAZIP CODE:
94401
CAPACITY:62CENSUS: 43DATE:
06/24/2025
UNANNOUNCEDTIME BEGAN:
01:24 PM
MET WITH:Yun Li & Yun ZhangTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff are using inappropriate forms of punishment for day care children.
Staff are not providing a comfortable environment for day care children.
INVESTIGATION FINDINGS:
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On June 24, 2025, at approximately 1:30 p.m., Licensing Program Analyst (LPA) Zeynep Basak conducted an unannounced inspection to finalize the complaint received on June 4, 2025.

Upon arrival, LPA met with the Director, Yun Li, and the Assistant Director Yun Zhang, and explained the purpose of the visit after being granted to entry.

During today’s visit, LPA observed 10 staff members, including the directors, and 43 preschool children in attendance. LPA verified the staff member's criminal background clearance through the Guardian website.
The center's operation hours are Monday through Friday from 8:00 a.m. to 6:00 p.m.

As part of the complaint investigation, LPA obtained pertinent documentation, including LIC 500 and LIC 9040, reviewed records, and conducted interviews with staff members.
See page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20250604144407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SHU ACADEMY
FACILITY NUMBER: 414004803
VISIT DATE: 06/24/2025
NARRATIVE
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Page 2.
Based on the observations, record reviews, and interviews conducted with staff members, the above allegations were found to be unsubstantiated, and the complaint has been closed.

The findings were delivered to the directors during the visit.

No deficiencies were cited during today's inspection.

The report was reviewed and signed by the director,

An exit interview was conducted, and a Notice of Site Visit was issued to remain posted for 30 days.
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2