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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004827
Report Date: 06/19/2025
Date Signed: 06/19/2025 06:14:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2025 and conducted by Evaluator Katie Krenn
COMPLAINT CONTROL NUMBER: 05-CC-20250604161528
FACILITY NAME:SILICON VALLEY INTERNATIONAL SCHOOLFACILITY NUMBER:
414004827
ADMINISTRATOR:ELASSAL, GAMILAFACILITY TYPE:
850
ADDRESS:475 POPE STREETTELEPHONE:
(650) 324-8617
CITY:MENLO PARKSTATE: CAZIP CODE:
94025
CAPACITY:165CENSUS: 103DATE:
06/19/2025
UNANNOUNCEDTIME BEGAN:
02:43 PM
MET WITH:Gamila ElassalTIME COMPLETED:
06:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not properly report incidents involving the daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 19, 2025, Licensing Program Analyst (LPA) Katie Krenn continued a complaint inspection in response to the above complaint allegation. LPA met Director of Licensing, Gamila Elassal and explained the purpose of today's visit. Present during the visit was Director of Licensing, 19 staff, and 103 preschool age children. Teacher to child ratio was met the facility was operating within it's capacity on this day.

During the course of the investigation, LPA conducted interviews, observations, and reviewed pertinent documentation provided by parties involved. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with the Director of Licensing, Gamila Elassal. A printed copy of the report and notice of site visit were provided at the conclusion of the inspection. Notice of site visit was posted and must remain posted for 30 days for public review.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Katie Krenn
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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