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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004851
Report Date: 09/15/2025
Date Signed: 09/15/2025 03:19:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2025 and conducted by Evaluator Janet Gil
COMPLAINT CONTROL NUMBER: 05-CC-20250908152842
FACILITY NAME:SORA INTERNATIONAL PRESCHOOL OF DALY CITYFACILITY NUMBER:
414004851
ADMINISTRATOR:EGUCHI, MIHOFACILITY TYPE:
850
ADDRESS:58 HILL STREETTELEPHONE:
(650) 756-1926
CITY:DALY CITYSTATE: CAZIP CODE:
94014
CAPACITY:36CENSUS: 16DATE:
09/15/2025
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Mako GarciaTIME COMPLETED:
03:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained unexplained bruise(s) in care.
Facility staff are not preventing children from engaging in inappropriate behaviors towards other children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On September 15th, 2025, at approximately 1:10 PM, Licensing Program Analyst (LPA) Janet Gil conducted an unannounced inspection to deliver findings on the complaint investigation for the above allegations. LPA Gil met with the regional director, Mako Garcia, to discuss complaint allegation findings. Present during LPA’s visit included 4 staff (including regional director), and 16 enrolled children (16 preschoolers). All adults working in the facility have fingerprint clearance on file.

Based on LPA observations, record reviews, and interviews which were conducted. The allegations may have happened or are valid, however there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted and a copy of this report was reviewed and provided to the regional director, Mako Garcia.

No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Janet Gil
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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