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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414005061
Report Date: 08/18/2025
Date Signed: 08/18/2025 12:29:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2025 and conducted by Evaluator Zeynep Basak
COMPLAINT CONTROL NUMBER: 05-CC-20250723143554
FACILITY NAME:BUILDING KIDZ OF MILLBRAEFACILITY NUMBER:
414005061
ADMINISTRATOR:EMAN ISBEIHFACILITY TYPE:
850
ADDRESS:401 SANTA LUCIA AVENUETELEPHONE:
(650) 636-4110
CITY:MILLBRAESTATE: CAZIP CODE:
94030
CAPACITY:48CENSUS: 38DATE:
08/18/2025
UNANNOUNCEDTIME BEGAN:
08:32 AM
MET WITH:Eman IsbeihTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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9
Staff yelled at children in care.
INVESTIGATION FINDINGS:
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On August 18, 2025, at approximately 08:30:00 a.m., Licensing Program Analyst (LPA) Zeynep Basak conducted an unannounced visit to continue the complaint investigation and met with the Director, Eman Isbeih. The purpose of the inspection was explained, and LPA was granted entry.

The facility's operation hours Monday through Friday from 7:00 a.m. to 6:00 p.m.
Upon entry, LPA observed 38 children and 7 staff members, including the director, present during the visit.

LPA verified the staff members' criminal background records with the Guardian website and all staff status was confirmed as eligible clearance.

During the investigation, LPA conducted classroom observations, record review, staff and children interview, and obtained pertinent documents, including LIC 500 and LIC 9040.
See page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20250723143554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: BUILDING KIDZ OF MILLBRAE
FACILITY NUMBER: 414005061
VISIT DATE: 08/18/2025
NARRATIVE
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Page 2.
Based on the observations, the interviews conducted, and the information obtained during the investigation the above allegation was UNSUBSTANTIATED.

The report was reviewed and signed by the director, Eman Isbeih.
An exit interview was conducted, and a Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2