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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 421700073
Report Date: 08/15/2025
Date Signed: 08/15/2025 04:05:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2025 and conducted by Evaluator Elizabeth George
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250527112958
FACILITY NAME:CLIFF DRIVE CARE CENTERFACILITY NUMBER:
421700073
ADMINISTRATOR:YZNAGA, JENNYFACILITY TYPE:
850
ADDRESS:1435 CLIFF DR.TELEPHONE:
(805) 965-4286
CITY:SANTA BARBARASTATE: CAZIP CODE:
93109
CAPACITY:60CENSUS: 34DATE:
08/15/2025
UNANNOUNCEDTIME BEGAN:
02:16 PM
MET WITH:Delanie SabacTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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1. Staff handled daycare child in a rough manner resulting in child's elbow dislocating.
2. Staff do not prevent children from harming other children in care
INVESTIGATION FINDINGS:
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On August 15, 2025, at 2:16PM Licensing Program Analyst (LPA) Elizabeth George conducted an unannounced inspection to deliver the findings regarding the above-mentioned allegations. LPA met with Director, Delanie Sabac, and explained the purpose of the inspection. LPA, in the company of the director, toured the interior and exterior of the child care center. LPA observed 34 children in the care of 6 staff.

The investigation included three unannounced inspections, LPAs’ observations and record reviews, interviews of current and former parents of children in care and staff interviews. Interviews, record reviews and LPAs’ observations did not confirm the allegations noted above. Parents interviewed are content with the level of care and supervision their children receive and would recommend this facility to other families.

Continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250527112958
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CLIFF DRIVE CARE CENTER
FACILITY NUMBER: 421700073
VISIT DATE: 08/15/2025
NARRATIVE
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The allegations that staff handled day-care child in a rough manner resulting in child's elbow dislocating and staff do not prevent children from harming other children in care could not be corroborated. LPAs' interviews with administration and staff confirmed that regulations are followed concerning care and supervision.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies were issued during this inspection.

A Notice of Site Visit and Appeal Rights were provided to Director. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may appeal.

Exit interview was conducted and report was reviewed with director, Delanie Sabac.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2