<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 425801756
Report Date: 01/27/2026
Date Signed: 01/27/2026 04:00:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Kristin Kontilis
COMPLAINT CONTROL NUMBER: 29-AS-20250903084857
FACILITY NAME:TREE OF LIFE RETIREMENT HOMES, INC.FACILITY NUMBER:
425801756
ADMINISTRATOR:CHAMILA RUWANPATHIRANAFACILITY TYPE:
740
ADDRESS:5364 BERKELEY ROADTELEPHONE:
(805) 692-1111
CITY:SANTA BARBARASTATE: CAZIP CODE:
93111
CAPACITY:6CENSUS: 5DATE:
01/27/2026
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Chamila Ruwanpathirana, AdministratorTIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff acted inappropriately with resident(s).
Staff do not provide proper care to residents.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Kristin Kontilis conducted a subsequent complaint visit to issue final findings on this investigation. LPA met with Chamila Ruwanpathirana and explained the purpose of the visit. During the investigation, LPA conducted an initial visit on 09/03/2025 from 11:15 am to 1:00 pm, where LPA conducted interviews and obtained relevant documents. The complaint was referred to the Community Care Licensing Division (CCLD) Investigations Branch (IB) and assigned to Investigator Christine Ferris. Investigator Ferris attempted to interview former Resident 1 (R1), but was unsuccessful. During today’s visit, LPA conducted interviews with staff and residents from 1:45 pm to 3:15 pm.
On the allegation: Staff acted inappropriately with resident(s): It was alleged that in April 2025, Staff 1 (S1) kissed R1 against their will, and pressured residents to drink vodka. R1 was unable to be interviewed, despite multiple attempts to contact them.

Please continue to 9099-C, Pg 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Kristin Kontilis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20250903084857
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: TREE OF LIFE RETIREMENT HOMES, INC.
FACILITY NUMBER: 425801756
VISIT DATE: 01/27/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Administrator stated R1 resided at the facility for three years but had since moved out. Administrator stated R1 called and asked them to take R1 places after moving out. Administrator also stated R1 called and threatened the administrator’s family, said inappropriate things to the administrator, and called during the middle of the night. Interviews conducted revealed staff have not acted inappropriately and were happy with the care they receive from the staff.
On the allegation: Staff do not provide proper care to residents: It was alleged that caregivers do not provide proper care to residents. No other details were provided. Administrator stated they are at the facility every day and take care of their residents. Facility Manager stated R1 had been homeless and greatly improved their quality of life during their time while residing at the facility. Facility Manager further stated R1 indicated they were ready to live on their own and Facility Administrator and Manager assisted R1 with R1’s move-out. Interviews conducted revealed residents are receiving proper care and are content with living in the facility.

Based on the information obtained, the allegations are deemed Unsubstantiated at this time.

Exit interview conducted. Copy of report issued at the time of the visit.

SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Kristin Kontilis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2