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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426211744
Report Date: 02/15/2024
Date Signed: 03/04/2024 12:04:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2023 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20231222082206
FACILITY NAME:CAC - WESTGATE CENTERFACILITY NUMBER:
426211744
ADMINISTRATOR:ADRIANA RODRIGUEZFACILITY TYPE:
850
ADDRESS:1240 W. BETHEL LN. #1ATELEPHONE:
(805) 347-8400
CITY:SANTA MARIASTATE: CAZIP CODE:
93458
CAPACITY:72CENSUS: 31DATE:
02/15/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Maria A. RodriguezTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Staff isolated child outside as a form of punishment
Staff did not ensure child was kept in dry clothing while in care
Staff does not ensure children are spoken to in an appropriate manner
Staff handle children in a rough manner
INVESTIGATION FINDINGS:
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 THIS REPORT HAS BEEN AMENDED FOR REPORT ISSUED 02/15/2024.
On February 15, 2024, at 12:15 PM Licensing Program Analysts (LPAs) Laura Villanueva and Aaliyah Zendejas conducted an unannounced inspection to conclude investigation for the above allegations. LPAs met with Adriana Rodriguez and explained the purpose of the visit. LPAs conducted a tour of the facility inside and outside. LPAs observed a total of 31 children under the care and supervision of 10 staff.

LPAs interviewed parents, received written statements from staff, reviewed child file, and conducted site visits on 12/28/2023 and 02/15/2024. During parent interviews, it was found that parents had no concerns with the level of care their children receive at the center. Staff denied the allegations of: staff does not ensure children are spoken to in an appropriate manner and staff handle children in a rough manner. Staff statements and documentation detailed a written plan of action for C1 that was followed. Behavior Intervention Plan (BIP) was developed with parent consent that details a plan for C1 to be taken outdoors with a staff to self regulate
CONTINUED ON LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20231222082206
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CAC - WESTGATE CENTER
FACILITY NUMBER: 426211744
VISIT DATE: 02/15/2024
NARRATIVE
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when needed. The classroom size was reduced from 20 children to 16 children as part of the center's plan to help meet C1's needs. C1 was asked if he wanted to go outside on 12/19/2023,; the child agreed, S1 and C1 went outside. It had rained, so the ground and toys were wet. Child got his sweater wet from the rain water. and then requested to change into his jacket. Staff reported that all children went outside at the scheduled outdoor play time. It was sprinkling on and off while all the children were outside. All children who got wet from the rain were changed when they came in the classroom.

Although the allegations may have happened or are invalid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies cited for today.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director, Adriana Rodriguez.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2