<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 426215711
Report Date: 12/11/2024
Date Signed: 12/11/2024 02:30:24 PM

Document Has Been Signed on 12/11/2024 02:30 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME:HOPE 4 KIDS EARLY LEARNING CENTERS, CATHEDRAL OAKSFACILITY NUMBER:
426215711
ADMINISTRATOR/
DIRECTOR:
TANIA PACHECOFACILITY TYPE:
850
ADDRESS:5070 CATHEDRAL OAKS ROADTELEPHONE:
(805) 682-2300
CITY:SANTA BARBARASTATE: CAZIP CODE:
93111
CAPACITY: 36TOTAL ENROLLED CHILDREN: 36CENSUS: 10DATE:
12/11/2024
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:01 AM
MET WITH:Tania PachecoTIME VISIT/
INSPECTION COMPLETED:
11:00 AM
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
On December 11, 2024 Licensing Program Analyst (LPA) Susana Martinez conducted an unannounced Case Management- deficiencies inspection. LPA advised Director, Tania Pacheco of the reason for the inspection. Together with the director, LPA toured the interior and exterior of the facility. At the time of inspection there were 10 children and 2 staff.

The Department received a complaint alleging a staff hit a child in care. The allegation indicated that the incident occurred on 10/09/2024, but was not reported to the Department nor the child’s authorized representative in a timely manner. The unusual incident involving staff (S1) and child (C1) occurred on Wednesday October 9, but was not reported to C1’s authorized representatives until Friday October 11. The Department was not made aware of the incident by the facility until Tuesday October 15 when initiating a complaint. The Department reviewed the phone lines to verify whether or not the facility had reported the incident sooner, no calls/messages were observed on the phone line from the facility.

The facility conducted an internal investigation regarding the above-mentioned incident which revealed that S1 grabbed C1 by the arm when attempting to redirect C1. Multiple staff reportedly observed red marks on C1 after the incident. When S1 was interviewed, they admitted that the situation could have been handled differently. The facility placed S1 on administrative leave. It was later revealed by center staff that S1 resigned from their position at the facility.

Due to this incident a Type B deficiency is being issued for Reporting Requirements and a Type B deficiency is being issued for Personal Rights. The deficiencies and can be found on the attached 809-D.

Notice of Site Visit was given.

Exit interview was conducted, appeal rights were given and report was reviewed with director Tania Pacheco.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE: DATE: 12/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 12/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 2
Document Has Been Signed on 12/11/2024 02:30 PM - It Cannot Be Edited


Created By: Susana Martinez On 12/11/2024 at 10:04 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: HOPE 4 KIDS EARLY LEARNING CENTERS, CATHEDRAL OAKS

FACILITY NUMBER: 426215711

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 12/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/26/2024
Section Cited
CCR
101212(d)(1)(C)

1
2
3
4
5
6
7
101212 Reporting Requirements(d) Upon the occurrence...of any of the events...below, a report shall be made...within the Department's next working day and during its normal business hours...(1) Events reported shall include...(C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not met as evidence by:
1
2
3
4
5
6
7
The Director agreed to watch training videos on ccld.childcarevideos.org/child-care-center-operators/ regarding reporting requirements. Director is to submit a written plan on how the facility will prevent this deficiency from re-occurring.
8
9
10
11
12
13
14
Based on LPAs observation, interview, record review, the licensee did not comply with the section cited above as center failed to report unusual incident to the Department which posed a potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
Type B
12/26/2024
Section Cited
CCR101223(a)(3)

1
2
3
4
5
6
7
101223 Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights:(3)To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature including but not limited to: interference with functions of daily living ...medication or aids to physical functioning. This requirement was not met as evidence by:
1
2
3
4
5
6
7
The Director is to submit a written plan on how the center will prevent this deficiency from reoccurring. The Director must include specific training's regarding personal rights. LPA recommended for staff to watch video regarding personal rights on ccld.childcarevideos.org/child-care-center-operators/.
8
9
10
11
12
13
14
Based on LPAs interviews and record review, the licensee did not comply with the section cited above as staff member grabbed child inappropriately causing red marks on child which posed a potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Ana Tolentino
LICENSING EVALUATOR NAME:Susana Martinez
LICENSING EVALUATOR SIGNATURE:
DATE: 12/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 12/11/2024


LIC809 (FAS) - (06/04)
Page: 2 of 2