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25 | On December 11, 2024 Licensing Program Analyst (LPA) Susana Martinez conducted an unannounced Case Management- deficiencies inspection. LPA advised Director, Tania Pacheco of the reason for the inspection. Together with the director, LPA toured the interior and exterior of the facility. At the time of inspection there were 10 children and 2 staff.
The Department received a complaint alleging a staff hit a child in care. The allegation indicated that the incident occurred on 10/09/2024, but was not reported to the Department nor the child’s authorized representative in a timely manner. The unusual incident involving staff (S1) and child (C1) occurred on Wednesday October 9, but was not reported to C1’s authorized representatives until Friday October 11. The Department was not made aware of the incident by the facility until Tuesday October 15 when initiating a complaint. The Department reviewed the phone lines to verify whether or not the facility had reported the incident sooner, no calls/messages were observed on the phone line from the facility.
The facility conducted an internal investigation regarding the above-mentioned incident which revealed that S1 grabbed C1 by the arm when attempting to redirect C1. Multiple staff reportedly observed red marks on C1 after the incident. When S1 was interviewed, they admitted that the situation could have been handled differently. The facility placed S1 on administrative leave. It was later revealed by center staff that S1 resigned from their position at the facility.
Due to this incident a Type B deficiency is being issued for Reporting Requirements and a Type B deficiency is being issued for Personal Rights. The deficiencies and can be found on the attached 809-D.
Notice of Site Visit was given.
Exit interview was conducted, appeal rights were given and report was reviewed with director Tania Pacheco.
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