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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216240
Report Date: 10/31/2022
Date Signed: 10/31/2022 12:41:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2022 and conducted by Evaluator Martina Jimenez
COMPLAINT CONTROL NUMBER: 17-CC-20220809162211
FACILITY NAME:AGUILAR FAMILY CHILD CAREFACILITY NUMBER:
426216240
ADMINISTRATOR:MARIBEL AGUILARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 631-0349
CITY:SANTA MARIASTATE: CAZIP CODE:
93458
CAPACITY:14CENSUS: 8DATE:
10/31/2022
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Maribel Aguilar TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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1. Provider hit day care child while in care.
2. Provider spoke to day care child in an inappropriate manner.
3. Provider did not provide nutritious meals to day care child.
INVESTIGATION FINDINGS:
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Due to COVID-19 pandemic, LPA asked the pre-screening questions prior to inspection. Licensee's responses indicate there was no COVID-19 exposure on site.

Licensing Program Analyst (LPA) Martina Jimenez met with Maribel Aguilar, Licensee, and Lysandra Aguilar, Assistant/licensee's daughter. LPA conducted an unannounced inspection to conclude the complaint investigation. LPA and licensee together toured the inside and outside of the home.

The complaint was initiated on August 11, 2022. The investigation included obtaining the child care roster, obtaining complainant's statement, interviewing licensee and parents of children currently and previously in care.

The parents interviewed indicated they are satisfied with the care and supervision their children receive. The parent interviews did not corroborate complainant's allegation. The licensee denied the allegations. This report continues on LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20220809162211
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: AGUILAR FAMILY CHILD CARE
FACILITY NUMBER: 426216240
VISIT DATE: 10/31/2022
NARRATIVE
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The licensee denied the allegations.

The allegations are unsubstantiated, based on LPA's interviews with licensee and parents of children currently enrolled and previously enrolled. Although the allegation may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.

Today's visit was conducted in Spanish by LPA Jimenez. Exit interview was conducted with the licensee, Spanish appeal rights were provided and explained at the time of the inspection.

THIS REPORT MUST BE FILED IN FACILITY FILE AND MADE AVAILABLE FOR PUBLIC REVIEW FOR 3 YEARS. LPA observed the "Notice of Site Visit" posted. FAILURE TO POST THE NOTICE OF SITE VISIT FOR 30 DAYS MAY RESULT IN A $100.00 CIVIL PENALTY.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2022 and conducted by Evaluator Martina Jimenez
COMPLAINT CONTROL NUMBER: 17-CC-20220809162211

FACILITY NAME:AGUILAR FAMILY CHILD CAREFACILITY NUMBER:
426216240
ADMINISTRATOR:MARIBEL AGUILARFACILITY TYPE:
810
ADDRESS:411 PRESIDIO WAYTELEPHONE:
(805) 631-0349
CITY:SANTA MARIASTATE: CAZIP CODE:
93458
CAPACITY:16CENSUS: 8DATE:
10/31/2022
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Maribel Aguilar TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Provider did not provide a healthy and safe sleeping environment for children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Martina Jimenez met with Maribel Aguilar, Licensee, and Lysandra Aguilar, Assistant/licensee's daughter. LPA conducted an unannounced inspection to conclude the complaint investigation. LPA and licensee together toured the inside and outside of the home.

The complaint was initiated on August 11, 2022. The investigation included obtaining the child care roster, obtaining complainant's statement, interviewing licensee and parents of children currently and previously in care.

The parents interviewed stated when licensee receives the children in the morning the children will sleep in the living room, but during nap time the children nap, have snack and play in the garage. The parents stated the children expressed the were always ants in the garage on napping equipment, and blankets.

LPA observed the garage accessible to children in care at the time of the inspection. LPA observed in the garage a queen size bed, books and toys at the time of the inspection.

Although, the parents interviewed indicated they are satisfied with the care and supervision their children receive. This report continues on LIC 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20220809162211
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: AGUILAR FAMILY CHILD CARE
FACILITY NUMBER: 426216240
VISIT DATE: 10/31/2022
NARRATIVE
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Although, the parents interviewed indicated they are satisfied with the care and supervision their children receive.

Licensee denied the allegation of children nap in the garage.

Based on LPAs observation, interviews conducted with the parents of previously and currently enrolled children, the preponderance of evidence standard was met, therefore the above allegation is SUBSTANTIATED

Deficiencies were cited per California Code of Regulations Title 22 Division 12 Chapter no. 102423 (a)(2).

An exit interview was conducted with Licensee. Spanish Appeal Rights were given and explained to the Licensee. LPA discussed and explained the FCCH's required plan of correction.

Licensee was provided the Acknowledgement of Receipt (LIC 9224). Parents shall receive a copy of 9099A, 9099C, and 9099D. Each parent/guardian shall sign an LIC 9224 with copies maintained in each child's file. Every parent enrolling a new child in the FCCH shall receive a copy of the report and sign a LIC 9224 for the next twelve months. A copy of this report was reviewed and provided to the Licensee.



THIS REPORT MUST BE FILED IN FACILITY FILE AND MADE AVAILABLE FOR PUBLIC REVIEW FOR 3 YEARS. LPA observed the "Notice of Site Visit" posted. FAILURE TO POST THE NOTICE OF SITE VISIT FOR 30 DAYS MAY RESULT IN A $100.00 CIVIL PENALTY.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20220809162211
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: AGUILAR FAMILY CHILD CARE
FACILITY NUMBER: 426216240
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/31/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/01/2022
Section Cited
CCR
102423(a)(2)
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102423(a)(2) Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishing and equipment.

Based on LPA's observations and parent interviews it was found there is a when licensee receives the children in the
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Please correct immediately.
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morning the children will sleep in the living room, but during nap time the children nap, have snack and play in the garage. The parents stated the children expressed the were always ants in the garage on napping equipment, and blankets, which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5