434400332-3-22-2021-07-CC-SKNT-BZFMDM-20210325093124

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434400332
Report Date: 03/22/2021
Date Signed: 03/22/2021 05:02:27 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2021 and conducted by Evaluator Joseph Macias

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20210129124255

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	434400332
ADMINISTRATOR:	LYNDA NGUYEN		FACILITY TYPE:	830
ADDRESS:	3320 SAN FELIPE ROAD		TELEPHONE:	(408) 270-0980
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95135
CAPACITY:	20	CENSUS: 2	DATE:	03/22/2021
		UNANNOUNCED	TIME BEGAN:	04:11 PM
MET WITH:	Valerie Boggs		TIME COMPLETED:	04:35 PM

ALLEGATION(S):

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Infant classrooms operating out of ratio.
Infants are commingled with other age groups at the facility.
Facility is not providing activities to meet the needs of children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Joe Macias, conducted an announced virtual platform/ Facetime inspection in order to deliver findings on the complaint investigation of above allegation. LPA Macias met with the Assistant Director Valerie Boggs to discuss complaint allegations.

LPA Macias interviewed staff, and parents, as well as obtained copies of pertinent information. Throughout the investigation process, it was found the allegations are UNSUBSTANTIATED; based on interviews, and information gathered by LPA Macias. A finding that is unsubstantiated means although the allegation may have happened or is valid, the preponderance of evidence does not prove it.

Exit interview conducted via Facetime and copy of this report was emailed to the Director.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sandy Knight
LICENSING EVALUATOR NAME: Joseph Macias
LICENSING EVALUATOR SIGNATURE:	DATE: 03/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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