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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434404393
Report Date: 10/08/2025
Date Signed: 10/08/2025 02:13:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/25/2025 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20250925115007
FACILITY NAME:GERMAN INTERNATIONAL SCHOOL OF SILICON VALLEYFACILITY NUMBER:
434404393
ADMINISTRATOR:MORENA WAACKFACILITY TYPE:
850
ADDRESS:310 EASY STREETTELEPHONE:
(650) 254-0748
CITY:MOUNTAIN VIEWSTATE: CAZIP CODE:
94043
CAPACITY:110CENSUS: 54DATE:
10/08/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Assistant Director Marie-Louise NastkeTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff left daycare child unattended in a park.
INVESTIGATION FINDINGS:
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On10/8/2025 at 9 am, Licensing Program Analyst (LPA) Manel Estoesta conducted a subsequent Complaint Investigation. LPA met with the Assistant Director Marie-Louise Nastke and explained the nature of the visit. Present on this visit were 9 Staff Member and 54 Preschool Children. The facility is open from Monday to Friday, 8 am to 5 pm.

The reporting party (RP) alleged that of the above allegation.

LPA conducted a physical plant tour with the Director LPA conducted interviews. LPA also obtained copies of facility records and conducted record reviews.

Based on the LPA’s interviews and record reviews, on 9/25/2025, C1 was found, unsupervised, by staff members, right outside of the Multi-Purpose Room (MPR), between 10:45 am to 10:55 am.
Director Morena Waack reported to the Child Care Oakland Regional Office via the telephone, the incident, on 9/29/2025.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 52-CC-20250925115007
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: GERMAN INTERNATIONAL SCHOOL OF SILICON VALLEY
FACILITY NUMBER: 434404393
VISIT DATE: 10/08/2025
NARRATIVE
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The Licensee were in violation of Section 101229 (a)(1) that no child(ren) shall be left without the supervision, including visual supervision, of a teacher at any time….

The preponderance of evidence standard has been met; therefore, the above allegation is to be SUBSTANTIATED.

LPA Estoesta informed the Assistant Director that this report dated 10/8/2025 included a Type A Citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, and or personal rights of children in care.

A $500.00 immediate civil penalty is also will be assessed as of today.

Also, the LPA informed the Assistant Director to provide a copy of this licensing report dated 10/8/2025 that documents of any Type A citation, to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

For Child Care Transparency Website (Licensing Facility Inspection Reports), please follow the links below.

https://cdss.ca.gov/inforesources/community-care-licensing/facility-search-welcome

https://www.ccld.dss.ca.gov/carefacilitysearch/

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Assistant Director, Marie-Louise Nastke.

SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20250925115007
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: GERMAN INTERNATIONAL SCHOOL OF SILICON VALLEY
FACILITY NUMBER: 434404393
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/08/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/09/2025
Section Cited
CCR
101229(a)(1)
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Section 101229 (a)(1) that no child(ren) shall be left without the supervision, including visual supervision, of a teacher at any time….
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LPA advised Assistant Director to develop a plan of correction and submit proof to the Oakland Office via email or mail on or before the POC due date. The Plan shall describe how the licensee will bring their facility into compliance. It must be measurable and verifiable.
During the visit, the Assistant Direcor provided copies to LPA of a completed LIC 624 Unusual Incident Report, Facility’s Technician Service Order, and a future dated Staff Meeting Agenda on 10/9/2025.
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This requirement is not met as evidenced by, Based on the LPA’s interviews and record reviews, on 9/25/2025, C1 was found, unsupervised, by staff members, right outside of the Multi-Purpose Room (MPR), between 10:45 am to 10:55 am.
Director Morena Waack reported to the Child Care Oakland Regional Office via the telephone, the incident, on 9/29/2025. This poses an mmediate and potential risk to the health, safety, and or personal rights of children in care.
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LPA recommendations and requirements are the following,
1. The Technical Support Program (TSP). TSP is FREE, voluntary, and a non-enforcement service of Community Care Licensing to assist child care providers experiencing compliance challenges.
2. Today's reports will be endorsed to the local Resource and Referral for review.
3. Submit a copy, 10/9/2025 staff minutes of meeting to LPA and staff attendance. LPA recommended for the Staff to review a video of Supervising Children in Child Care Centers, https://ccld.childcarevideos.org/child-care-center-operators/supervising-children-in-child-care-centers/ and Child Care Reporting Requirements
https://ccld.childcarevideos.org/child-care-center-operators/child-care-reporting-requirements/.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025
LIC9099 (FAS) - (06/04)
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