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25 | Licensing Program Analyst (LPA), Kassandra Medrano, conducted an unannounced Case Management Inspection in response to an unusual incident that the facility self reported to Community Care Licensing (CCL). LPA met with the Regional Manager (RM), Shelley Gonzales, and explained the nature of today's inspection. There were 18 children at the facility today along with 8 staff.
This visit was made to inquire about an unusual incident that occurred on February 15, 2023.
During today's visit LPA Medrano toured the facility,interviewed staff, reviewed the facility's supervision policy, and obtained copies of pertinent information. Based on staff interviews, as well as the self reported incident report. On February 15th,2023, a child was left behind on the playground for approximately 30 seconds while they transitioned into classroom from outdoor play.RM stated that Bright Horizons has implemented a tracking system which is online and named "Oragami." This system has been in for this facility since approximately November. The system logs incidents from 2 minutes and above, so time reflected on incident report is not correct it was only what system allowed.
Prior to today's the staff were placed on leave and prior to staff returning into ratio Director, Andrew Tryforos held a training for staff involved. The training's covered care, supervision, and tracking of children.
No deficiencies cited, exit interview conducted, and a copy of this report was provided and reviewed with the Regional Manager, Shelley.
A NOTICE OF SITE VISIT WAS ISSUED, POSTED NEAR THE FRONT ENTRANCE TO THE CENTER, AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
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