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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434409960
Report Date: 02/02/2026
Date Signed: 02/02/2026 10:25:36 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/11/2025 and conducted by Evaluator Mandeep Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251211094540
FACILITY NAME:GARCIA, SILVIAFACILITY NUMBER:
434409960
ADMINISTRATOR:SILVIA GARCIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 806-7205
CITY:SAN JOSESTATE: CAZIP CODE:
95121
CAPACITY:14CENSUS: 6DATE:
02/02/2026
UNANNOUNCEDTIME BEGAN:
08:27 AM
MET WITH:Silvia GarciaTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Facility is operating out of ratio.
Licensee did not allow a parent to update the emergency contact list.
INVESTIGATION FINDINGS:
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On 02/02/2026, Licensing Program Analyst(LPA) Mandeep Kaur met with Licensee, Silvia Garcia for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted observations, reviewed staff and children records, interviewed Licensee, staff, random parents and random children during the investigation. LPA toured indoor and outdoor areas of the facility during investigation. Upon arrival, during today's investigation, LPA observed 6 children (Two infants and 4 preschool age)with Licensee's assistant/daughter(S1) inside the home.

Based on interviews, observations, records review and evidence gathered during the investigation process, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

**Continue on next page**
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20251211094540
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: GARCIA, SILVIA
FACILITY NUMBER: 434409960
VISIT DATE: 02/02/2026
NARRATIVE
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No deficiency issued during today's investigation. Appeal right were provided.

Exit interview conducted with Licensee, Silvia Garcia.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4