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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434410399
Report Date: 09/26/2023
Date Signed: 09/26/2023 10:28:06 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/31/2023 and conducted by Evaluator Ashley Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20230831131347
FACILITY NAME:KRAJA, ALJBANAFACILITY NUMBER:
434410399
ADMINISTRATOR:KRAJA, ALJBANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 379-9401
CITY:SARATOGASTATE: CAZIP CODE:
95070
CAPACITY:14CENSUS: 9DATE:
09/26/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Aljbana KrajaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Facility is operating beyond the terms and conditions of their license
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ashley Lopez conducted an unannounced complaint investigation and to deliver findings of above allegation. LPA met with the Licensee Aljbana Kraja to discuss complaint allegations findings. LPA observed 9 children present during todays visit (4 infants, 3 preschool, 2 children enrolled in Transitional Kindergarten) and the licensee was accompanied by one of her assistants.


-----------------------------------continued on 9099-C---------------------------------------

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Ashley Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20230831131347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: KRAJA, ALJBANA
FACILITY NUMBER: 434410399
VISIT DATE: 09/26/2023
NARRATIVE
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The Licensee understands her capacity options and she understands that she cannot have more than 14 children in the home at any time and a assistant must be present. Licensee understands in absence of a assistant the capacity of her license is reduced in capacity and ratio to a small Family Child Care Home license (maximum 8).

LPA conducted interviews with licensee and third parties, observation, and obtained copies of pertinent information. Throughout the investigation process, it was found the allegation is UNSUBSTANTIATED, meaning there was no physical evidence to prove if the allegation did or did not happen. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur,

No deficiencies issued during today's inspection.

Exit interview conducted and copy of this report was reviewed with the licensee, Aljbana Kraja.

A notice of site visit was given and must be posted for 30 days.

SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Ashley Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2