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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434410834
Report Date: 12/15/2025
Date Signed: 12/18/2025 05:01:13 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2025 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20251126143443
FACILITY NAME:CRESCENT MONTESSORI SCHOOLFACILITY NUMBER:
434410834
ADMINISTRATOR:JEA SEVILLAFACILITY TYPE:
850
ADDRESS:1651 N. MILPITAS BLVDTELEPHONE:
(408) 263-8170
CITY:MILPITASSTATE: CAZIP CODE:
95035
CAPACITY:108CENSUS: 91DATE:
12/15/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Assistant Head of the School - Chantal RuleTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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1. License - Facility operates outside the limitations of their license.
INVESTIGATION FINDINGS:
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On 12/15/2025 at 12:45 pm, Licensing Program Analyst (LPA) Manel Estoesta conducted a subsequent complaint investigation. LPA met with the Assistant Head of the School, Chantal Rule, and explained the nature of the visit. On this visit there were 15 Staff Members and 91 Preschool Children. The facility operates from Monday to Friday, 7 am to 6 pm.

The Reporting Party (RP) alleged the above allegation.

Findings were delivered on this visit.

During the investigation, LPA obtained a copy of the facility records. LPA conducted observations, staff interviews and recorded reviews.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20251126143443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: CRESCENT MONTESSORI SCHOOL
FACILITY NUMBER: 434410834
VISIT DATE: 12/15/2025
NARRATIVE
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Based on the record review and staff interviews, on 12/3/2025, during LPA Estoesta’s visit, C1, C3, C4, C5 and C6 were under 24-month-old, enrolled, attending and were present.

The facility is licensed to serve ages 2 years old to entry into first grade.

The Licensee was in violation of section 101161(a) Limitations on Capacity, the licensee shall not operate a childcare center beyond the conditions and limitations specified on the license, including the capacity limitation.

The preponderance of evidence standard has been met; therefore, the above allegation is to be SUBSTANTIATED.

LPA Estoesta informed the facility representative that this report dated 12/15/2025 included a Type B Citation as there is a potential risk to the health and safety of children in care.

For Child Care Transparency Website (Licensing Facility Inspection Reports), please follow the links below.

https://cdss.ca.gov/inforesources/community-care-licensing/facility-search-welcome

https://www.ccld.dss.ca.gov/carefacilitysearch/

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Assistant Head of the School, Chantal Rule.

SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 52-CC-20251126143443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: CRESCENT MONTESSORI SCHOOL
FACILITY NUMBER: 434410834
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/31/2025
Section Cited
CCR
101161(a)
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Section 101161(a) Limitations on Capacity, the licensee shall not operate a childcare center beyond the conditions and limitations specified on the license, including the capacity limitation.
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LPA advised the facility representative to develop a plan of correction (POC) and submit proof to the Oakland Office via email or mail on or before the POC due date. The Plan shall describe how the licensee will bring their facility into compliance. It must be measurable and verifiable.
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This requirement is not met as evidenced by, on 12/3/2025, during LPA Estoesta’s visit, based on the record review and staff interviews, C1, C3, C4, C5 and C6 were under 24-month-old, enrolled, attending and were present. This poses a potential risk to the health and safety, of the children in care.
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During the investigation, LPA obtained facility record copies which included LIC 624, C1’s and C2’s action plans and exception request letters. LPA advised the Licensee of the exception request approval and denial process and potential disenrollment of infant children if the request has been denied. The Licensee understood.
LPA discussed to the facility representative of the department’s Technical Support Program (TSP). TSP is FREE, voluntary, and a non-enforcement service of Community Care Licensing to assist childcare providers experiencing compliance challenges.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3