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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434414465
Report Date: 11/13/2024
Date Signed: 11/13/2024 03:23:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2024 and conducted by Evaluator Mandeep Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20240930081257
FACILITY NAME:PLAY N LEARN PRESCHOOL INC.FACILITY NUMBER:
434414465
ADMINISTRATOR:YVONNE COFACILITY TYPE:
850
ADDRESS:495-505 MASSAR AVENUETELEPHONE:
(408) 269-2338
CITY:SAN JOSESTATE: CAZIP CODE:
95116
CAPACITY:71CENSUS: 36DATE:
11/13/2024
UNANNOUNCEDTIME BEGAN:
02:32 PM
MET WITH:Yvonne CoTIME COMPLETED:
03:47 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained unexplained injury while in care.
Staff hit child in care.
Staff forced child to nap.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Mandeep Kaur met with Director, Yvonne Co, and explained purpose of visit- to deliver complaint investigation findings. LPA conducted complaint investigation comprising of staff interviews, random parents interviews, random children interviews, records review, evidence gathered and observations.

Based on interviews, observations, records review, and evidence gathered during the investigation process, it is concluded that although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED.

No deficiency is issued during today's investigation.
Exit interview conducted with Director, Yvonne Co. A notice of site visit was issued and must remain posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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