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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434414613
Report Date: 11/19/2025
Date Signed: 11/19/2025 11:31:33 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251117165933
FACILITY NAME:SUNNY DAYS PRESCHOOLFACILITY NUMBER:
434414613
ADMINISTRATOR:JESSICA SOLCHENBERGERFACILITY TYPE:
850
ADDRESS:897 BROADLEAF LANETELEPHONE:
(408) 625-6198
CITY:SAN JOSESTATE: CAZIP CODE:
95128
CAPACITY:20CENSUS: 8DATE:
11/19/2025
UNANNOUNCEDTIME BEGAN:
08:56 AM
MET WITH:Karen KennanTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Licensee is not ensuring that the facility is in good repair.
INVESTIGATION FINDINGS:
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On November 19, 2025, Licensing Program Analyst (LPA) Marilou Monico conducted an unannounced complaint investigation. LPA met with Executive Director, Karen Kennan, and discussed the allegation. LPA toured the facility and census was taken. LPA observed that the sink in Room 33 with three faucets and the sink in the children's bathroom adjacent to the office are not in working condition. LPA interviewed staff.

Based on LPA's observation and interviews, the two children's sinks are out of order for approximately 2-3 weeks now due to piping issues. The children have been using the adult sinks for hand washing. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

As a result, Type B deficiency is being cited on the attached LIC 9099D.

Continuation on next page:
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20251117165933
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SUNNY DAYS PRESCHOOL
FACILITY NUMBER: 434414613
VISIT DATE: 11/19/2025
NARRATIVE
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Exit interview conducted and report was reviewed with Executive Director, Karen Kennan. Copy of appeal rights was provided to Executive Director.

A Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 07-CC-20251117165933
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: SUNNY DAYS PRESCHOOL
FACILITY NUMBER: 434414613
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/21/2025
Section Cited
CCR
101238(a)
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Buildings and Grounds - (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by:
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Executive Director states that she will submit a written plan and work order status for the sinks by 11/21/25.
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Based on LPA's observation and interviews, the two children's sinks are not in working order. This poses a potential risk to the health, safety, and personal rights to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251117165933

FACILITY NAME:SUNNY DAYS PRESCHOOLFACILITY NUMBER:
434414613
ADMINISTRATOR:JESSICA SOLCHENBERGERFACILITY TYPE:
850
ADDRESS:897 BROADLEAF LANETELEPHONE:
(408) 625-6198
CITY:SAN JOSESTATE: CAZIP CODE:
95128
CAPACITY:20CENSUS: 8DATE:
11/19/2025
UNANNOUNCEDTIME BEGAN:
08:56 AM
MET WITH:Karen KennanTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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2
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9
Licensee is not ensuring that day care children are able to wash their hands while in care.
INVESTIGATION FINDINGS:
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4
5
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On November 19, 2025, Licensing Program Analyst (LPA) Marilou Monico conducted an unannounced complaint investigation. LPA met with Executive Director, Karen Kennan, and discussed the allegation. LPA toured the facility and census was taken. LPA interviewed staff.

Based on LPA's observation and interviews, the staff ensure that children are washing their hands after using the bathroom. LPA learned from interviews that due to the children's sinks being out of order, there were children who refused to use the adult sinks for hand washing. Staff indicated that they encourage children to wash their hands, however if a child refuses and exhibits dangerous behavior, they only wipe the child's hands or use hand sanitizer. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Executive Director, Karen Kennan. Copy of appeal rights was provided to Executive Director.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4