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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415278
Report Date: 02/05/2025
Date Signed: 02/05/2025 11:06:02 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2024 and conducted by Evaluator Liridon Fici
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20241107164725
FACILITY NAME:VELASCO, LAURA ANNFACILITY NUMBER:
434415278
ADMINISTRATOR:VELASCO, LAURA ANNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 421-2624
CITY:MORGAN HILLSTATE: CAZIP CODE:
95037
CAPACITY:14CENSUS: 4DATE:
02/05/2025
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Velasco, Laura AnnTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Provider uses corporal punishment for potty training.
INVESTIGATION FINDINGS:
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On 2/5/2025, at 10:10 AM, Licensing Program Analyst (LPA), Liridon Fici-Doni, arrived unannounced to conduct a complaint investigation. LPA met and was greeted by Velasco, Laura Ann, Licensee and informed her about today’s investigation. LPA observed two (2) staff and four (4) children during visit.

During the course of the investigation, LPA interviewed two (2) staff, and obtained the following documents: Children’s roster with contact information, Potty training policy, Potty chart, and Parents notification.

It was alleged that, provider uses corporal punishment for potty training. Based on interviews conducted with staff and parents, both staff mentioned that they will remind children to use the bathroom if needed to avoid any accidents and that staff clean children throughout the day...


Continue on Lic9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20241107164725
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: VELASCO, LAURA ANN
FACILITY NUMBER: 434415278
VISIT DATE: 02/05/2025
NARRATIVE
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Staff 1 (S1) informed LPA that timers, reminders, adding into charts/ calendars, and asking children to use the bathroom are implemented in care when bathroom break are given. Four (4) out of 4 parents interviewed stated there are no concerns with the care being provided at the day care.

Based on interviews, record reviews, observations, and evidence gathered during the course of the investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED.

A Notice of Site Visit was given and must remain posted for 30 days.

Exit interview conducted with Licensee, and a copy of this report reviewed and provided.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2