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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415330
Report Date: 01/15/2026
Date Signed: 01/15/2026 03:04:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2026 and conducted by Evaluator Jialing Zhu
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260112171741
FACILITY NAME:STOCK FARM ROAD CHILDREN'S CENTERFACILITY NUMBER:
434415330
ADMINISTRATOR:RODRIGUEZ, SENCHALFACILITY TYPE:
830
ADDRESS:183 STOCK FARM ROADTELEPHONE:
(650) 736-8465
CITY:STANFORDSTATE: CAZIP CODE:
94305
CAPACITY:64CENSUS: 33DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Senchal RodriguezTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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One (1) Personal Rights allegation: Staff force fed an infant in care.
INVESTIGATION FINDINGS:
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On 01/15/2026 at 1:50pm, Licensing Program Analyst (LPA) Jialing “Julianne” Zhu conducted an UNANNOUNCED COMPLAINT SITE INSPECTION. LPA met with Director Senchal Rodriguez. LPA advised director the nature of the inspection: a complaint regarding one (1) Personal Rights allegation was filed against the facility. Present during the inspection were 19 fingerprint-cleared staff and 33 infants in care.

Prior to today’s inspection, Director sent a written statement regarding the incident reported by the Reporting Party (RP). Although RP chose to remain anonymous during the complaint intake, RP has identified themselves to Director and shared the incident that was witnessed.

Page 1 of 2. See LIC 9099C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Jialing Zhu
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20260112171741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: STOCK FARM ROAD CHILDREN'S CENTER
FACILITY NUMBER: 434415330
VISIT DATE: 01/15/2026
NARRATIVE
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During today’s inspection, LPA conducted interview with Director and RP on site. Per Director, the staff who RP allegedly witnessed a child being force fed has been terminated. The termination was determined by various factors. LPA received a copy of the termination letter for verification. Per Director, meetings and training regarding infant care, including feeding, were held months prior to this incident. Resources were also shared via email. Copies of some meeting notes and resources were obtained. LPA also briefly observed the classroom where the incident occurred. Based on LPA’s observations, interviews, and obtained documents, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, 101223(a)(3) is being cited on the attached LIC 9099D.

A Notice of Site Visit was given and must remain posted for 30 days. Exit interview was conducted, report was reviewed, and Appeal Rights were provided to Director Senchal Rodriguez.

Page 2 of 2. End of Report.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Jialing Zhu
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20260112171741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: STOCK FARM ROAD CHILDREN'S CENTER
FACILITY NUMBER: 434415330
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/15/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/30/2026
Section Cited
CCR
101223(a)(3)
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101223(a)(3) The licensee shall ensure that each child is accorded the following personal rights: To be free from … actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting... This requirement is not met as evidenced by:
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The facility has taken the following actions: Director has conducted internal investigation after placing staff on leave, and staff was later terminated. In the months leading up to the alleged incident, multiple meetings and resouces were shared with all staff regarding infant care, including feeding.
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Based on interviews and record review, the licensee did not comply with the section cited above as staff force fed an infant in care, which poses an potential health, safety, and/or personal rights risk to persons in care.
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Based on the documentation LPA obtained during today's inspection, LPA determined this may be an isolated incident involving the terminated staff. This deficiency will be been cleared at the end of today's inspection.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Jialing Zhu
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3