434415690-9-17-2025-07-CC-GKUN-DM3RQG-20251002131331

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415690
Report Date: 09/17/2025
Date Signed: 09/17/2025 11:14:21 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/02/2025 and conducted by Evaluator Liridon Fici

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20250402112418

FACILITY NAME:	GARZONE, ROMINA		FACILITY NUMBER:	434415690
ADMINISTRATOR:	GARZONE, ROMINA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(408) 848-6106
CITY:	GILROY	STATE: CA	ZIP CODE:	95020
CAPACITY:	14	CENSUS: 7	DATE:	09/17/2025
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Garzone, Romina		TIME COMPLETED:	11:25 AM

ALLEGATION(S):

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Licensee allows children access to other rooms that are not part of the facility.
Licensee did not prevent children from being touched inappropriately by other adults in the home.
Licensee does not ensure adequate care and supervision is being provided to children in care.

INVESTIGATION FINDINGS:

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On 9/17/25, at 9:40 AM, Licensing Program Analyst (LPA) Liridon Fici- Doni conducted an unannounced complaint investigation visit to deliver report findings. LPA met and was greeted by Licensee, Garzone, Romina and informed her the reason for inspection. LPA observed seven (7) children, with two (2) staff present.

During the course of the investigation, LPA conducted interviews and obtained documents.

It was alleged that children are allowed in off limits areas of the home, including the bedroom. It was also alleged that the licensee does not properly supervise children and did not prevent an adult in the home from inappropriate behavior towards children in care...

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20250402112418

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: GARZONE, ROMINA	FACILITY NUMBER: 434415690
	VISIT DATE: 09/17/2025

NARRATIVE

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Based on interviews conducted, staff stated that the only “on-limit” areas of the home accessible to children are the backyard, living room, and bathroom. Staff also informed LPA that all bedrooms are “off-limits” to children. When asked about supervision, both staff stated that children are always supervised at all times. An interview with parent(s) indicated they have no concerns regarding supervision of children and no concerns about children being in off-limit areas, as the Licensee does not allow access to those areas. When interviewed, child 1 (C1) and child 3 (C3) stated that the Licensee watches her and that they takes her naps in the living room (designated daycare area). Both children also confirmed that they like being at daycare and that no one is mean to them.

This Department and the Gilroy Police Department attempted to interview alleged victim, child 2 (C2).
C2 who was allegedly allowed to sleep and play in off-limit areas of the home, spanked by a spatula, and kissed on the cheek by an adult in the home was not interviewed due to lack of consent from parent.

Based on interviews, and evidence gathered during the course of the investigation, it is concluded that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore these allegations are UNSUBSTANTIATED.

A Notice of Site Visit was given and must remain posted for 30 days.

Exit interview conducted with Licensee, and a copy of this report was reviewed and provided along with appeal rights.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2025

LIC9099 (FAS) - (06/04)

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