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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434416196
Report Date: 04/05/2024
Date Signed: 04/05/2024 01:19:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2024 and conducted by Evaluator Mandeep Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20240319094410
FACILITY NAME:COMMUNITY FIRST SCHOOLFACILITY NUMBER:
434416196
ADMINISTRATOR:LE, DIEU-MIFACILITY TYPE:
850
ADDRESS:1098 WEST REMINGTON DRIVETELEPHONE:
(408) 739-2022
CITY:SUNNYVALESTATE: CAZIP CODE:
94087
CAPACITY:144CENSUS: 72DATE:
04/05/2024
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Dieu-Mi LeTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Staff hit daycare child.
Staff handled daycare child in a rough manner.
Staff yelled at daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Mandeep Kaur and Marilou Monico met with Director Dieu-Mi Le, for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPAs reviewed the staff files, interviewed staff and parents during the investigation. LPAs toured the inside and outside of the facility during investigation.

Based on interviews, observations, and evidence gathered during the investigation process, it is concluded that although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the Director, Dieu-Mi Le. Notice of site visit issued and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 04/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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