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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417063
Report Date: 09/27/2024
Date Signed: 09/27/2024 01:24:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2024 and conducted by Evaluator Liridon Fici
COMPLAINT CONTROL NUMBER: 07-CC-20240725091247
FACILITY NAME:PRE SCHOOL LEARNING ACADEMY LLC DBA GENIUS KIDSFACILITY NUMBER:
434417063
ADMINISTRATOR:ALMA CHRISTIANSENFACILITY TYPE:
850
ADDRESS:16560 MONTEREY ROADTELEPHONE:
(408) 893-2223
CITY:MORGAN HILLSTATE: CAZIP CODE:
95037
CAPACITY:40CENSUS: 10DATE:
09/27/2024
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:ALMA R CHRISTIANSENTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Children are not being supervised.
Staff did not ensure that children were sent home clean.
Staff are not adhering to the food menu.
Staff did not meet reporting requirements.
INVESTIGATION FINDINGS:
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On 9/27/2024, at 12:40 PM, Licensing Program Analyst (LPA) Liridon Fici- Doni arrived unannounced to conduct a subsequent complaint investigation visit. LPA met and was greeted by Director, ALMA R CHRISTIANSEN, and explained the purpose of today’s visit. Shortly after, both licensees met and greeted LPA.

During the course of the investigation, LPA interviewed two (2) staff members. LPA requested and obtained the following documents: Children’s emergency contact information, staff roster, and food menu (July 2024).

It was alleged that; Children are not being supervised, and Staff did not ensure that children were sent home clean. Based on interviews conducted with two (2) out of 2 staff, staff stated children are always supervised to the bathroom...

Continue on Lic9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 07-CC-20240725091247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: PRE SCHOOL LEARNING ACADEMY LLC DBA GENIUS KIDS
FACILITY NUMBER: 434417063
VISIT DATE: 09/27/2024
NARRATIVE
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Staff stated if there is one (1) teacher present, staff will take all the children to the bathroom at once to avoid children being left alone unsupervised. Staff 1 (S1) stated staff will ask the children if they want to be wiped and sometimes the child will be okay with it or the child will clean themselves. Staff 2 (S2) stated, children will be wiped cleaned and changed prior to leaving home, and staff will assist children in cleaning, but staff will only assist the child but have the child wipe him or herself.

It was alleged that; Staff are not adhering to the food menu, and Staff did not meet reporting requirements. Based on interviews conducted with two (2) out of 2 staff, both staff members stated food is being given to children from the food menu that the center posts. LPA confirmed with both staff that in July 2024, there were no children that were sick, however, a child may have a tummy ache, but not sick at the center.

Based on interviews, observation and evidence gathered during the course of the investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted with Licensees, and a copy of this report reviewed and provided.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2024
LIC9099 (FAS) - (06/04)
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