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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417164
Report Date: 05/30/2025
Date Signed: 05/30/2025 10:25:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2025 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250113161248
FACILITY NAME:HAPPY HEARTS PRESCHOOLFACILITY NUMBER:
434417164
ADMINISTRATOR:ANA CORIA AVILAFACILITY TYPE:
860
ADDRESS:8985 MONTEREY ROADTELEPHONE:
(408) 847-8494
CITY:GILROYSTATE: CAZIP CODE:
95020
CAPACITY:116CENSUS: 15DATE:
05/30/2025
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Nikitha KandukuriTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Personal Rights - child pin down to sleep
Physical Abuse/Corporal Punishment - hair pulled as a form of discipline
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Marilou Monico, made a follow up complaint inspection and to deliver investigation findings. LPA met with Licensee, Nikitha Kandukuri, and explained to her the purpose of today's visit. LPA toured the facility.

During the course of the investigation, LPA conducted observations, interviewed staff, former staff, parents, and children. LPA reviewed records and obtained copy of children's roster, Personnel Report (LIC 500) with staff contact information, police report, video recording, and other evidence.


-----Continuation on next page--------
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250113161248
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: HAPPY HEARTS PRESCHOOL
FACILITY NUMBER: 434417164
VISIT DATE: 05/30/2025
NARRATIVE
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Based on interviews and evidence gathered during the investigation process, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED.

Exit interview conducted and the report was reviewed with Licensee, Nikitha Kandukuri.

A Notice of Site Visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2