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13 | Licensing Program Analyst (LPA) Jennifer "Jen" Beehler conducted an unannounced complaint investigation. Upon arrival, LPA was greeted by the Director, Joy Yap and provided access to the facility. LPA stated the reason for the visit was to deliver findings.
Based on confidential interviews, observations, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is therefore UNSUBSTANTIATED.
Due to today's inspection, no deficiencies were cited. Exit interview conducted, report was provided and reviewed with Director, Joy Yap. NOTICE OF SITE VISIT PROVIDED AND MUST REMAIN POSTED FOR 30 DAYS. |