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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434417416
Report Date: 03/17/2026
Date Signed: 03/18/2026 05:36:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Syhshyan Yu
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260227080609
FACILITY NAME:SHIR HADASH EARLY CHILDHOOD CENTERFACILITY NUMBER:
434417416
ADMINISTRATOR:MERCEDES MENDOZAFACILITY TYPE:
860
ADDRESS:20 CHERRY BLOSSOM LANETELEPHONE:
(408) 561-0550
CITY:LOS GATOSSTATE: CAZIP CODE:
95032
CAPACITY:79CENSUS: 37DATE:
03/17/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Mercedes MendozaTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Facility commingled toddler and preschool children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Shine Yu conducted an unannounced complaint investigation to deliver the finding. LPA met with center director, Mercedes Mendoza.

It was alleged that facility commingled toddlers and preschools children.

On 03/05/2026, LPA and Licensing Program Manager (LPM) Gladys Kuizon conducted a complaint investigation and obtained children roster and school activities calendar. LPA/LPM interviewed director and staff, and toured the facility. Based on the interviews, the director is aware that toddlers and preschoolers are not to be combined. The school has Shabbat service on Friday mornings, some parents and siblings attend the service together. Based on interviews, children are either seated with their parents or seated with their respective teachers and class. The school also had preannounced special school wide programs (i.e. Purim parade) which all parents and staff were aware of the planned events. All staff interviewed stated they observed no mixing age group including during lunch, except planned school wide events.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Syhshyan Yu
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260227080609
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: SHIR HADASH EARLY CHILDHOOD CENTER
FACILITY NUMBER: 434417416
VISIT DATE: 03/17/2026
NARRATIVE
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During unannounced inspections on 03/05/2026 and 03/17/2026, LPA observed no commingling of toddler and preschool children. LPA/LPM did not have further information from the reporting party.

Based on LPA/LPM’s observations and interviews, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted and copy of this report was reviewed with the center director, Mercedes Mendoza. A copy of Appeal Rights was given.

NOTICE OF SITE VISIT WAS ISSUED AND IS TO BE POSTED FOR 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Syhshyan Yu
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2