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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 435202818
Report Date: 01/08/2026
Date Signed: 01/08/2026 05:01:44 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST CR/RES, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2026 and conducted by Evaluator Marcella Tarin
COMPLAINT CONTROL NUMBER: 26-AS-20260107123034
FACILITY NAME:OAKMONT OF SAN JOSEFACILITY NUMBER:
435202818
ADMINISTRATOR:KIPPIE CASTRONOVOFACILITY TYPE:
740
ADDRESS:917 THORNTON WAYTELEPHONE:
(408) 371-7100
CITY:SAN JOSESTATE: CAZIP CODE:
95128
CAPACITY:92CENSUS: 68DATE:
01/08/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Administrator Kippie CastronovoTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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9
Facility staff did not obtain criminal record clearance
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Marcella Tarin arrived unannounced to conduct a complaint investigation visit. LPA met with Administrator (ADM) Kippie Castronovo. LPA stated the purpose of the visit.

On 1/7/2026 the Department received a complaint with the above allegation.

It has been alleged that the facility staff did not obtain criminal record clearance for staff members.

On 1/7/2026, the Department interviewed Reporting Party (RP). RP states there is one staff member who works in the kitchen who does not have a criminal background clearance.


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Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Christine Kabariti
LICENSING EVALUATOR NAME: Marcella Tarin
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 26-AS-20260107123034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST CR/RES, 2580 N. FIRST STREET, STE. 350
SAN JOSE, CA 95131
FACILITY NAME: OAKMONT OF SAN JOSE
FACILITY NUMBER: 435202818
VISIT DATE: 01/08/2026
NARRATIVE
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On 1/8/2026 the Department toured the facility and observed 18 staff members. LPA spoke with 18 staff members and verified on the Licensing Information System facility personnel report that all 18 staff members had obtained a California Criminal Background Clearance.

LPA reviewed 2 staff files. LPA observed 2 Out of 2 staff had obtained a criminal background clearance.

This agency has investigated the complaint. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis


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END OF REPORT
SUPERVISORS NAME: Christine Kabariti
LICENSING EVALUATOR NAME: Marcella Tarin
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3