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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 435700747
Report Date: 10/08/2024
Date Signed: 10/08/2024 02:33:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2024 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240906150633
FACILITY NAME:COMMUNITY FIRST SCHOOLFACILITY NUMBER:
435700747
ADMINISTRATOR:TRAN, THAOFACILITY TYPE:
830
ADDRESS:1171 EAST CALAVERAS BOULEVARDTELEPHONE:
(408) 739-2022
CITY:MILPITASSTATE: CAZIP CODE:
95035
CAPACITY:22CENSUS: 5DATE:
10/08/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Director / Administrator Thao TranTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Qualifications - Licensee allowed unqualified staff to provide care and supervision to day-care children.
INVESTIGATION FINDINGS:
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On 10/82024 at 10:30 am, Licensing Program Analyst (LPA) Manel Estoesta conducted a Complaint Investigation. LPA met with the Director / Administrator Thao Tran and explained the nature of the visit. The facility operates from Monday to Friday, 7 am to 6 pm.

The facility is a combination center. The infant component operates in Waddler Room. The preschool component operates in Rooms 1, 2 and 3. Room 4 is currently not being in used.

Present on this visit were 5 Staff and 26 preschool children in the preschool component rooms, and 2 Staff and 5 infants in the infant component room.

The Reporting Party (RP) alleged that Licensee allowed unqualified staff to provide care and supervision to day-care children.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20240906150633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: COMMUNITY FIRST SCHOOL
FACILITY NUMBER: 435700747
VISIT DATE: 10/08/2024
NARRATIVE
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Based on the LPA's record review and interview that S2 was supervising the Waddler Room (Infant Room) without a direct supervision of the director, the assistant director or a fully qualified teacher. S2 is an infant care aide and deficient on three of the units required related to the care of infants or shall contain instruction specific to infants. As per the Section 101416.3 Infant Care Aide Qualifications and Duties (b) an infant care aide shall work under the direct supervision of the director, the assistant director or a fully qualified teacher.

The preponderance of evidence standard has been met; therefore the above allegation is to be SUBSTANTIATED.

LPA Estoesta informed the Director / Administrator Thao Tran, that this report dated 10/8/2024 included a Type B Citation which can be posted as there is a potential risk to the health, safety, or personal rights of children in care.

For Child Care Transparency Website (Licensing Facility Inspection Reports), please follow the links below;


https://cdss.ca.gov/inforesources/community-care-licensing/facility-search-welcome
https://www.ccld.dss.ca.gov/carefacilitysearch/

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed Director / Administrator Thao Tran.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20240906150633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: COMMUNITY FIRST SCHOOL
FACILITY NUMBER: 435700747
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/08/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/15/2024
Section Cited
CCR
101416.3(b)
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Section 101216.2 (e) Teacher Aide Qualifications and Duties (e) An aide shall work only under the direct supervision of a teacher.......
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The Director / Administrator Thao Tran submitted an Exception for S2 received at the Regional Office (RO) on Friday, September 20, 2024 7:14 PM via email. The Director / Administrator Thao Tran will update the facility's Staffing Plan and will submit a POC proof to the RO on or by the POC due date.
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This requirement is not met as evidenced by record review on 9/6/2024 that S2 was supervising the Waddler Room (Infant Room) without a direct supervision of the director, the assistant director or a fully qualified teacher. S2 is an infant care aide and deficient on three of the units required related to the care of infants or shall contain instruction specific to infants. This poses a potential risk to the health, safety or personal rights to children in care.
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LPA advised the Director / Administrator Thao Tran to conduct a Staff Meeting and include a reminder on Ratio and Supervision. The Director / Administrator Thao Tran agreed and will submit a proof of the minutes of meeting as part of the POC.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2024
LIC9099 (FAS) - (06/04)
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