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13 | Licensing Program Analyst (LPA), Martha Jimenez-Villanueva met with Director Stephanie Simmons for the purpose of an UNANNOUNCED COMPLAINT INVESTIGATION regarding the above allegation against the facility. Present for this inspection was ten staff members and thirty one children. Interviews with staff and children were conducted.
During the course of investigation staff and children interviews revealed staff treat children appropriately. There was one instance where staff heard louder voices and turned where they observed another staff and a child. The staff quickly grabbed the child to calm the child down, but it was not to inflict pain or cruelty. Staff redirected the child. Although the allegation may have happened or is valid, there is not a preponderance of evidence to provide the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted an appear rights were provided and discussed.
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