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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 444408854
Report Date: 10/02/2024
Date Signed: 10/02/2024 03:31:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2024 and conducted by Evaluator Martha Jimenez-Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20240724105009
FACILITY NAME:COASTAL COMMUNITY PRESCHOOLFACILITY NUMBER:
444408854
ADMINISTRATOR:SIMMONS, STEPHANIEFACILITY TYPE:
850
ADDRESS:900 HIGH STREETTELEPHONE:
(831) 462-5437
CITY:SANTA CRUZSTATE: CAZIP CODE:
95060
CAPACITY:48CENSUS: 40DATE:
10/02/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Stephanie SimmonsTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not treat children with respect
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Martha Jimenez-Villanueva and Licensing Program Manager (LPM) Belinda DeVall met with Director Stephanie Simmons for the purpose of an UNANNOUNCED COMPLAINT INVESTIGATION regarding the above allegations against the facility. Present for this inspection was nine staff members and forty children. Interviews with staff and children were conducted.

During the course of investigation, staff and children interviews could not confirm staff treat children inappropriately. Staff interviews revealed staff are trained to communicate effectively and staff do not talk to children in rude manner or make threats to children to correct their behavior. Although the allegation may have happened or is valid, there is not a preponderance of evidence to provide the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted an appeal rights were provided and discussed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Martha Jimenez-Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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