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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 444416889
Report Date: 10/16/2024
Date Signed: 10/16/2024 02:11:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2024 and conducted by Evaluator Marilou Monico
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20241007211752
FACILITY NAME:LITTLE ACORNS MONTESSORIFACILITY NUMBER:
444416889
ADMINISTRATOR:JOSEPH EDELIFACILITY TYPE:
860
ADDRESS:1215 CHANTICLEER AVE.TELEPHONE:
(831) 566-1178
CITY:SANTA CRUZSTATE: CAZIP CODE:
95062
CAPACITY:50CENSUS: 27DATE:
10/16/2024
UNANNOUNCEDTIME BEGAN:
10:29 AM
MET WITH:Melinda GillenTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Staff did not properly isolate a daycare child with an illness
Staff did not update the hours of operation for the daycare facility
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Marilou Monico met with Licensee Representative, Melinda Gillen, for an unannounced complaint inspection. LPA toured the facility, interviewed staff and obtained pertinent documents.

Based on the information gathered during today's inspection, the designated isolation area for sick children is the office, however due to staffing issues, there were times sick children were isolated in the classroom while waiting for the parents to remove them from the center. The facility updated the hours of operation from 7:30 AM to 5:30 PM to 8:00 AM to 5:30 PM effective October 14, 2024 and Licensing was not notified of the changes. The preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

As a result, deficiencies were cited on the following page.
Exit interview conducted and report was reviewed with Licensee Representative, Melinda Gillen.
A Notice of Site Visit was issued and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 07-CC-20241007211752
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: LITTLE ACORNS MONTESSORI
FACILITY NUMBER: 444416889
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/16/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/21/2024
Section Cited
CCR
101226.2(a)(4)
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Isolation for Illness - A center shall be equipped to isolate and care for any child who becomes ill during the day. (4) In combination centers, only one isolation area that serves all licensed components is required.
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Licensee representative, Melinda Gillen, indicated that she will submit a written Plan of Correction by 10/21/24
to ensure that children are isolated in the office when they get sick while in care.
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This requirement is not met as evidenced by: The center's designated isolation area for sick children is the office , however there were times the children were isolated in the classroom when they become ill. This poses a potential risk to the health, safety and personal rights to children in care.
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Type B
10/21/2024
Section Cited
CCR
101212(a)
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Reporting Requirements - Each licensee or applicant shall furnish to the Department reports as required by the Department.
This requirement is not met as evidenced by: The facility did not notify Licensing of the changes in their hours of operation. This poses a potential risk to the health, safety and personal rights to children in care.
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Licensee Representative, Melinda Gillen, stated that she will submit a written Plan of Correction by 10/21/24 to ensure that Licensing will be notified for changes of the facility's hours of operation. An updated Application for a Child Care License (LIC 200A) and Parent Handbook reflecting the new hours of operation were submitted during the inspection.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3