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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 444417591
Report Date: 12/29/2025
Date Signed: 12/29/2025 02:24:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2025 and conducted by Evaluator Elizabeth Larios
COMPLAINT CONTROL NUMBER: 07-CC-20251015124104
FACILITY NAME:MARIN-ROMERO, MARIAFACILITY NUMBER:
444417591
ADMINISTRATOR:MARIA MARIN-ROMEROFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(831) 254-4364
CITY:WATSONVILLESTATE: CAZIP CODE:
95076
CAPACITY:14CENSUS: 0DATE:
12/29/2025
UNANNOUNCEDTIME BEGAN:
01:33 PM
MET WITH:Maria Romero Marin TIME COMPLETED:
02:25 PM
ALLEGATION(S):
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Licensee hit child in care
Licensee yelled at children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Elizabeth Larios conducted an unannounced complaint investigation to deliver complaint findings. LPA met with Licensee, Maria Romero Marin, and informed her of the purpose of the visit.

The Department received a complaint alleging that the licensee hit a child in care and yelled at children in care. During the investigation, LPA toured the indoor and outdoor areas of the facility, conducted interviews, and obtained relevant documents.

Staff interviews indicated that discipline in the home is handled calmly through redirection and communication. Parent interviews consistently reflected positive experiences with the provider and reported no concerns regarding discipline, communication, or their children’s behavior while in care.
Based on the information gathered, the Department determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. ====CONTINUE ON LIC 9099-C====
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Elizabeth Larios
LICENSING EVALUATOR SIGNATURE:

DATE: 12/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 07-CC-20251015124104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: MARIN-ROMERO, MARIA
FACILITY NUMBER: 444417591
VISIT DATE: 12/29/2025
NARRATIVE
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Exit interview conducted and report was reviewed with Licensee, Maria Romero Marin. Copy of appeal rights was provided to Maria.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Elizabeth Larios
LICENSING EVALUATOR SIGNATURE:

DATE: 12/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2025
LIC9099 (FAS) - (06/04)
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