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13 | Licensing Program Analyst (LPA) Elizabeth Larios conducted an unannounced complaint investigation to deliver complaint findings. LPA met with Licensee, Maria Romero Marin, and informed her of the purpose of the visit.
The Department received a complaint alleging that the licensee hit a child in care and yelled at children in care. During the investigation, LPA toured the indoor and outdoor areas of the facility, conducted interviews, and obtained relevant documents.
Staff interviews indicated that discipline in the home is handled calmly through redirection and communication. Parent interviews consistently reflected positive experiences with the provider and reported no concerns regarding discipline, communication, or their children’s behavior while in care.
Based on the information gathered, the Department determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. ====CONTINUE ON LIC 9099-C====
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